Re: Are you entitled to a refund?
- From: chocolatemalt <chocolatemalt@dim=dot=com.invalid>
- Date: Sat, 31 Dec 2005 07:20:53 -0700
In article <43b6023d$0$5662$c3e8da3@xxxxxxxxxxxxxxxxx>,
David Carson <david@xxxxxxxxxxxxxxxxxxxxx> wrote:
> Tiny Lund wrote:
> > I have read many of the posts and replies regarding the inability to
> > connect
> > to a server the past few evenings and am wondering if this does not
> > obligate
> > Blizzard to some restitution to subscribers? It seems to me that in cases
> > where I have had problems with subscription services that were unable to
> > accommodate, they offered some sort of credit toward service.
>
> Yes, Blizzard have frequently credited subscribers with free days when
> there have been server outages. I'm not aware of any problems in the
> last few days, but if some servers have had outages, they may credit all
> accounts with characters on those servers - that's what they've done in
> the past with localized problems.
Yep. Be sure to check your "payment history" of your account on the
website... it shows clearly where free days are added occasionally due
to technical problems, and the billing cycles get pushed back
appropriately. When I first saw this I was surprised and impressed,
since I hadn't experienced the queues/downtimes that instigated the
credits.
.
- References:
- Are you entitled to a refund?
- From: Tiny Lund
- Re: Are you entitled to a refund?
- From: David Carson
- Are you entitled to a refund?
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