Re: Sold Shaman set... :[

wolfing wrote: 
Don't blame Blizzard for an error of your part.  If the item had
vanished from your inventory, then it's Blizzard's fault.
Don't think solving these situations are part of Blizzard's jobs.  They
can try and help.  But believe me, these things take a *long* time to
solve.  And while they're trying to go through the transaction logs not
only checking that you had the item, but also checking that you didn't
buy it back later on purpose, or that it's part of a dupe process, etc.

I'm sorry you lost your item, but I don't think Blizzard should spend
any long time trying to fix these problems.  What's next?  A CS ticket
because I pressed 'autorun' and fell to my death?
Just imagine this situation.  You have a very expensive item, you sell
it and leave it there for 4 days (stores remember the last thing you
sold so you can buy it back for this same reason), then you buy it back
and sell it to someone else, disenchant it, whatever.  And then you
report you sold it by mistake and want it back.   If like you said they
just went through the log to see that you 'had the item and a minute
later you didnt'  it's not enough, they have to check all the
transactions that you've made since that time, and check if there's any
vendor in the world that still has that item in their 'memory'.
Do you know how long this takes?
And no, you're not paying them to fix these things. There are people
that have problems caused by the game and not by their actions, this is
what CS guys are for.  People stuck, quests not working, etc.  In fact,
just this morning I lost an item 'robes of Arcana' that I made.  I made
the item, I received the 'you created Robes of Arcana' and when I
checked my backpacks, nothing there.  They were full but normally you
get a window that says your inv is full and lets you make up space for
the item you just created.  Not this time though, item is lost forever.
I didn't even bother opening a ticket up (although I should have, at
least so I report the bug and they eventually fix it)


Although I sympathize with the OP, I fully agree with this post. You have accidentally sold one of your items, why should it be their problem? Using the same principle, you could ask for a reset of the instance back to the point just before you accidentally pressed the wrong heal and Ragnaros wiped you... I know it is way too far fetched but you get the point. IMO, the only items one should ever use a ticket for is those they accidentaly deleted/sold that come from quests, since you have no way of reclaiming them. All others are simply a few instance runs away.

Stavros
.

Relevant Pages

  • Re: Sold Shaman set... :[
    ... It is a problem with the game if items can be lost so simply. ... Misvendoring is supported by Blizzard. ... A CS ticket ... > vendor in the world that still has that item in their 'memory'. ...
    (alt.games.warcraft)
  • Re: Sold Shaman set... :[
    ... you're not paying them to fix these things. ... > just this morning I lost an item 'robes of Arcana' that I made. ... I received the 'you created Robes of Arcana' and when I ...
    (alt.games.warcraft)
  • Re: Sold Shaman set... :[
    ... > vanished from your inventory, ... I'm not blaming them because of my mistake. ... I can understand if I sold an apple but it was an armour set I paid 60g. ... realized I lost it I was in an istance. ...
    (alt.games.warcraft)
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