Re: Sold Shaman set... :[

"wolfing" <wolfing1@xxxxxxxxx> ha scritto nel messaggio
news:1123766066.081917.152420@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Don't blame Blizzard for an error of your part. If the item had
> vanished from your inventory, then it's Blizzard's fault.

I'm not blaming them because of my mistake. I'm blaming them for they
support.
They could have answered "we won't support this kind of mistakes" instead
that "we can't find your item so bye bye".


> only checking that you had the item, but also checking that you didn't
> buy it back later on purpose, or that it's part of a dupe process, etc.

Maybe I'm a programmer and I see things simple. check my inventory now:
there's not.
Check my inventory yesterday: there was.
Item is soulbound so I can only have sold or destroyed. And if I'm asking
back it means that I didn't do on purpouse.


> I'm sorry you lost your item, but I don't think Blizzard should spend
> any long time trying to fix these problems. What's next? A CS ticket
> because I pressed 'autorun' and fell to my death?

Well, I pay for a service every month. There's ppl that have their char
deleted for mistake. If the'yre not able to undelete it (and they do) it
means they loose a player. I don't want to think this is their politics,
expecially because a check like this won't take more than 5 minutes.
I can understand if I sold an apple but it was an armour set I paid 60g.
Stupid me, but also stupid equip/selling method.


> Just imagine this situation. You have a very expensive item, you sell
> it and leave it there for 4 days (stores remember the last thing you
> sold so you can buy it back for this same reason)

This is not true. Shop keeps for some time then it disappeared. When I
realized I lost it I was in an istance. When I returned to vendor, 3 hours
later, the slot was empty.


> , then you buy it back
> and sell it to someone else, disenchant it, whatever. And then you
> report you sold it by mistake and want it back. If like you said they
> just went through the log to see that you 'had the item and a minute
> later you didnt' it's not enough, they have to check all the
> transactions that you've made since that time, and check if there's any
> vendor in the world that still has that item in their 'memory'.
> Do you know how long this takes?

if they've a good search method they will search the name of the object in
the log.
Not difficult, uh?


> And no, you're not paying them to fix these things. There are people
> that have problems caused by the game and not by their actions, this is
> what CS guys are for. People stuck, quests not working, etc. In fact,
> just this morning I lost an item 'robes of Arcana' that I made. I made
> the item, I received the 'you created Robes of Arcana' and when I
> checked my backpacks, nothing there. They were full but normally you
> get a window that says your inv is full and lets you make up space for
> the item you just created. Not this time though, item is lost forever.
> I didn't even bother opening a ticket up (although I should have, at
> least so I report the bug and they eventually fix it)

Well, that is your choyce. As I said, if I lost a normal iten I wouldn't
have bored them with a ticket, but that was a Shaman set I paid a lot in AH,
so it was important for me.


.

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