Re: Not so sure about Xbox 360 (RANT)
- From: RMZ <Jeremy.Deats@xxxxxxxxx>
- Date: Mon, 27 Aug 2007 17:36:05 -0000
On Aug 27, 9:52 am, buddahas2...@xxxxxxxxx wrote:
I already owned 360 and sold it about a year ago before I went for a
long trip. Now, I'm back and ready to make another purchase. To be
honest, I am appaled at the amount console faliures and can not
understand why are people still supporting MS? I mean, I am reading
about this guy whose console died after 10 months and he seems to be
just fine with purchasing another? Man, if you bought a TV, or a
toaster for that matter, wouldn't you be just pissed off if it died
after such a short time???? And.... like wouldn't you SUE????
Microsoft made crap products with bad components before (original
xbox) and people are still lining up to buy this?
Now, I admit. I want 360, not PS3 because selection of games is better
right now. But, I will not buy a product that has a high faliure rate,
that is just ridiculous. I am not a sucker.
Let's be honest, First it's a big problem yes and if it happened to
you and you were outside of warranty and had to pay then I can
completely see where you are coming from. But also in being honest you
have to acknowledge problems like this are one of the potential
pitfalls of being an early adopter of any new technology. Let me give
you an analogy: I was an early adopter of HDTV; several years ago I
purchased one of the Hitachi Director's series ($4000+ 57" widescreen,
top of the line in it's day... four years ago) so now three years
later and I now have a CRT based-rear projection televsion that can
only perform at 1080i and also it's integrated HDTV tuner is a first
generation 8VSB* tuner that doesn't pick up over the air HDTV worth a
damn without giving attention to the attenna every time I change the
channel. Also it has an outdated DVI imput which doesn't support
important from video cards.
The price I have to pay for buying in early is that I have to deal
with these limitations. This is very common with technology in
general. If we get specific with the XBox 360 we're talking about at
core an overheating issue reportedly caused by faulty solider and lack
of heat reducing elements inside the box. That has been confirmed by
Microsoft engineers unofficially on an official Microsoft Blog. Some
people will argue that we don't know what the problem is, they are
wrong. But I digress. Getting back to the point. Yes, Microsoft made
some mistakes in the production and if you bought in early you had to
suffer for their mistakes. But here's the deal: they have come clean
and they extended the warranty to cover everyone. No receipt of sale,
no problem. If you bought that 360 used at a pawn shop and it goes red
rings on you, just send it in! Better yet, buy a defective one at a
basement price just to redeem for warranty repairs. The bottom line is
they are making good on the issue without doing an all out recall.
Why no recall you ask? Well, because the problem with the Red Rings
issue does not justify a recall. To do so the problem would have to
have the potential to harm someone. Such as the issue of SONY's
exploding notebook battery recall or Nintendo's Wii Remote wrist strap
recall. In consumer electronics, recalls happen when people could be
physically injured because of the defect. Otherwise, the best response
you usually get from a company is an extended warranty. Microsoft went
so far as to not only extended the warranty to cover all systems for
three years from manufactured date (based on serial number) they also
included previously owned system sells in on the warranty coverage and
they offered to reimburse people who lost money. They messes up, but
they also took a huge loss to make up for it. Are they doing a
fantastic job. No! They could set up services centers in major US
cities, they could offer free XBLA points or a free game or
something... There is more they could do, but they are dealing with
the issue to an adequite degree and Microsoft has taken several steps
to insure the problem no longer happens. Short-term (additional heat
sink, higher grade solider) and long-term steps (smaller, cooler
ships) so that post-early adopters will not have the issue.
Why stay with Microsoft you ask? Well, namely it comes down to the
games. It plays the games you want so if you got burned by the RRoD
issue you give it another try.... or many other tries. What are your
other options ? You could buy the family friendly Wii or you could
spend 30% and get a PS3 and you'll have a much smaller selection of
games to pick from and a lot of your favorites like Fight Night: Round
3 or even newer games like Madden 08 are going to perform much worse
on the PS3 platform, you're also giving up a much richer on-line
experience in terms of fast multilayer servers and tons of content.
Had the competition tried a little harder, I think a lot of XBox 360
owners who suffered from RRoD would have looked the other way, but
it's a non issue because the competition is flawed in other aspects
that can not be corrected by a warranty exchange.
* 8VSB is the over-the-air digital HDTV tuner that's standard in the US
.
- Follow-Ups:
- Re: Not so sure about Xbox 360 (RANT)
- From: Private Private
- Re: Not so sure about Xbox 360 (RANT)
- References:
- Not so sure about Xbox 360 (RANT)
- From: buddahas2001
- Not so sure about Xbox 360 (RANT)
- Prev by Date: Re: Japanese Sales: PS3 outsells Xbox 360 9:1
- Next by Date: Re: Reviewers turn against Heavenly Sword too...
- Previous by thread: Re: Not so sure about Xbox 360 (RANT)
- Next by thread: Re: Not so sure about Xbox 360 (RANT)
- Index(es):
Relevant Pages
|
