Re: Netflix

Jamie wrote:

"ahmward" <nospam.ahmward@xxxxxxxxx> wrote in message news:BJydnTUQSPwiKmPeRVn-jA@xxxxxxxxxxxxxxx


I'm sort of slow to join this bandwagon but which plan do you have? any problems? TIA

Audrey




I've been a member for about 5 years and absolutely love it. It became convenient when children were born to not have to peruse the video store for weekly entertainment. I have well over 150 movies in my queue and never have a problem with turnover. I've been very pleased. I just have the basic plan of 3 movies at one time. Movies take 2 days to move back and forth. On a service note - recently DS(2years) damaged a disc that DS(5years) had been watching by cramming the disc into the video part of the player. When found, it was scratched and unplayable so I reported it as being damaged by us and indicated that I wanted to pay for it. We were immediately charged and thought the matter was over. A few days later we received an e-mail that the same amount had been credited to our account. We had dropped the disc in the mail to them anyway as a matter of course (habit, really). The only thing we could figure out was since the disc was returned, we were credited. CS told us to keep the refund in return for being a loyal customer. I find their selection of movies amazing.

On another note, over 5 years, we've probably gotten 8 discs in that were damaged when we received them. We've always marked them as damaged and unplayable and returned them for a replacement (if that's what you choose). There has never been any question on how or why the disc was damaged, or even whether it was really damaged before it reached us. Always replaced with no question and no quibble. I like that.

Jamie




I also have nothing but praise for Netflix. I've been with them for 5 years. Figured I'd run out of movies to watch but I still have over 60 in que. Stuff I'd never ever see in a video store I always just went directly to the New Arrivals. In the 5 years I've only received 2 unplayable movies and sent them back as noted. I love to give a month of Netflix as Birhtday or Christmas presents, I hear nothing but raves and then they subscribe too.
Linda
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