Re: report on customer rage

Ruzinthra the Ruki wrote:
>
> i was at Nordstrom today buying shoes, and the sales girl was
> very friendly and helpful. maybe out of line, but i asked her
> what her commission was. basically, her commission is the amount
> of the sales tax. so, she made something like $13 commission on
> the Cole Haans she sold me today. we both agreed that if
> everyone in retail had to rely on commission to make money, then
> shoppers would get much better service.

When I think of commissioned versus noncommissioned salespeople, I tend
to think of my experiences in stereo shops. My favorite store to buy
from has noncommissioned salespeople, while the place across the street
(which I've bought from, too, but less often) has commissioned ones. I
feel a lot more comfortable buying from the first. I feel like I get
better, less biased information and am at a lot lower risk of being
talked into buying something I don't want or (more likely) something
that is more than I really want. Of course, that's stereo equipment and
not shoes. Still, as a general statement, I vastly prefer
noncommissioned salesfolks.

beeswing

.

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