Re: Is onboard NIC kaput? (ipconfig output: Unable to query host name.)
- From: mikea <mikea@xxxxxxxxxxxx>
- Date: Fri, 29 May 2009 14:51:11 -0500
Holy Schmoly <> wrote in <2ad025li79vnfk3mff37hpjvvvu59uc2e9@xxxxxxx>:
My computer was working just fine until there was a split second power
outage in my area. Everything shut off, but then all came back in a
matter of a second.
After that, I powered up my computer and I'm not able to get online at
all since. When I perform ipconfig with or without any flags, I get
this message:
Windows IP Configuration
An internal error occurred: The request is not supported.
Please contact Microsoft Product Support Services for further help.
Additonal information: Unable to query host name.
In my Start->Settings->Control Panel->Network Connections, I don't see
the network icon which was associated with the properly functioning
network before all this happened.
I searched and searched and tried a few things already. I performed a
console recovery following the instructions put forth here,
http://forums.scotsnewsletter.com/index.php?showtopic=9743&pid=162308&mode=threaded&start=#entry162308
But didn't work for me, even though the OP had the exact same error
message with his ipconfig.
I also reset the WINSOCK entries to installation defaults using "netsh
winsock reset catalog" and also reset TCP/IP stack to installation
defaults with "netsh int ip reset reset.log" but to no avail.
When I look in Device Manager, my onboard NIC has the yellow
exclamation mark beside and I've uninstalled it and rebooted and cold
booted and reinstalled the drivers for it, but I still have the
exclamation mark.
I'm really at a loss here with this problem and was wondering if
anyone's ever experienced something like this and am looking for some
input, suggestions or insight into this matter. Thanks for your time
and courtesy.
My mobo's an Asus P5B-VM with a Realtek RTL8168/8111 PCI-E Gigabit
Ethernet onboard NIC.
Oh, another thing, I use an app which monitors my bitusage called
DUMeter and when it starts, it gives this error message:
********** PROBING DATA COLLECTION METHOD [0] **********
C:\WINDOWS\system32\IpHlpApi.dll version:
Description: IP Helper API
File version: 5.1.2600.2912 (xpsp.060519-0015)
Product version: 5.1.2600.2912
IpHlpStatInit: Interface table size is zero.
********** PROBING DATA COLLECTION METHOD [1] **********
SnmpStatInit: Not supported on Windows 2000+.
ERROR: No compatible network interfaces were found.
You may want to get into the BIOS configuration panels to see what, if
anything, the hardware itself has to say about the status of that NIC.
It may well be dead, particularly if there was a big voltage spike on
the Ethernet cable. Certainly the problem appears to be deeper than
just the Windows layer of your platform. It may be at the hardware
configuration layer, or it may be that The Magic Smoke has escaped from
the NIC.
--
Mike Andrews, W5EGO
mikea@xxxxxxxxxxxx
Tired old sysadmin
.
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