Re: How can you tell the intel chipset installation utility has done its job?

In article <44cfb021$0$4520$e4fe514c@xxxxxxxxxxxxxx>, "Harrie"
<hfrerick@xxxxxxxxx> wrote:

"Paul" <nospam@xxxxxxxxxx> schreef in bericht
news:nospam-0108061533370001@xxxxxxxxxxxxxxxx
In article <12cv9fvbhcjjvc8@xxxxxxxxxxxxxxxxxx>, Ghostrider
<-00-@xxxxxxxxxx> wrote:

Harrie wrote:

I had a problem installing a Bluetooth dongle on my P4C800 deluxe
machine
and the manufacturer of the dongle recommended I update the chipset
drivers.
I downloaded the intel chipset installation utility and ran it. In the
readme.txt it says that after running the utility and rebooting the
machine
I should "follow the on-screen instructions".

But after rebooting I didn't see any on-screen instructions and nothing
seems to have happened. How does this utility actually work and how can
I
tell it has updated my drivers (or how can I force it to do so)?

Thanks very much.


More likely than not, the current Intel drivers were already
installed and the re-boot indicated that there were no changes
made to the system. If there is a problem installing a dongle,
then it might be associated with the device to which it should
be connected. For example, the dongle could be conflicting with
a serial port in use or an interrupt, etc. Perhaps a line item
in the bios needs to be enabled. There is a lot of "fine print"
that can be involved.

One place to look in Windows, is in Device Manager. In there, you
can see what hardware is recognized, what drivers are installed,
and so on. Hardware devices where the drivers did not load properly,
will be flagged with an error.

The Bluetooth device could be dependent on USB. Look in Device
Manager for a USB entry with the word "Enhanced" in it, as that
indicates USB2 driver is present and accounted for. This page
shows what a typical Device Manager might look like:

http://www.usbman.com/Guides/checking_for_usb_2.htm

Paul

Thanks, guys. I have a Sitecom USB bluetooth dongle. I checked Device
Manager and it has the Nec enhanced entry. In case there is a conflict
somewhere, would it make sense to unplug all USB devices and try again? Or
could there be a conflict with non-USB devices?

Thanks again

Harrie.

The manual link on this page, makes it look like the product
is using a Bluetooth stack written by Toshiba.

http://www.sitecom.com/manuals_result.php?groupid=10&productid=363

This is from the FAQ on the same page:

"Q During the installation of the Bluetooth software I receive an error.

A There are 4 different error messages you can receive during the
installation of the Toshiba Bluetooth software:

"Installation section in INF file is invalid;"
U can't manually install the drivers for the USB dongle. To install
the bluetooth dongle, please run the Setup utility.

"Installation Image Incorrect;"
You've used the wrong CDROM to install the Bluetooth dongle. Some
dongles have been shipped with 2 CDs. Please use the correct CDROM
for your operating system.

"The wizard was interrupted before TOSHIBA Bluetooth Stack for
Apache by CSR could be completely installed.;"
This error is usually caused by missing or faulty chipsetdrivers.
Please download and install the latest mainboard- or chipset
drivers from the website of the manufacturer of your mainboard
or computer.

"You need to update SD Host driver. Select OK button to start
Device Manager.;"
This error is usually caused by missing or faulty chipset drivers.
Please download and install the latest mainboard- or chipset
drivers from the website of the manufacturer of your mainboard
or computer."

If the installer completed OK, there should be a Bluetooth icon
added to your tray bar. That would be the thing to click, to
get started.

Paul
.

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