Boot problem using both SATA and PATA devices with ASUS P5WD2 Premium



Hi,

I have just purchased a new PC with the configuration listed below:

Motherboard: ASUS P5WD2 Premium
Processor: Intel Pentium 4 650 Prescott 3.4 GHz
RAM: 2 x A-DATA 1024MB DDR2 PC4200 533MHz
Hard drive: Maxtor DiamondMax 10 (6V300F0) 300 Gb (SATA)
DVD: NEC ND-3550 DVD +/- RW
Video card: XFX GeForce 7900GT eXTreme 520MHz

Some days ago I started to install Windows XP pro and I kept getting a
boot-up problem. To cut things short (and not list everything done in
order to identify the problem) I have now updated all drivers (at least
what I think including Windows update) and also the BIOS for the
motherboard. When running the system with one hard drive (the drive
listed above which is a SATA drive) everything works fine. The problem
starts when I try to install my two older ATA hard drives on one of the
IDE channels integrated on the motherboard (one Maxtor DiamondMax Plus
9 (6Y200P0) and one Maxtor DiamondMax 10 (6B200P0)).

With all three disks installed when I try to boot after a shutdown
(from Windows not power off during for example boot-up) it usally works
fine and I can use the disks like normal. If I now try to restart from
windows the system always hangs in the black Windows screen with the
little bar going left to right. In this case I have found out that if I
now turn off the power and restart again the system goes into the
screen where I can select to start in fail safe mode, from last working
configuration or a standard boot. If I here select the last working
configuration the system hangs once again. If I however repeat this
same procedure once again I successfully enter Windows. I have tried
this many times and the pattern is there although I have no clue why! I
am quite sure that the problem is related to the ATA hard drives
becuase if I just remove the IDE cable for these drives everything
works fine. If I put back the cable the same problem occurs again. I
have repeated this several times with consistent results. For the
record both of these disks works fine on my old PC.

I am no expert in these kind of issues but from my own research (and
please correct me if I am wrong) the problem seems to be related to the
ITE IT8211 ATA controller on the ASUS motherboard. I have updated the
driver for this controller from ASUS support web but this does not
help. I have also discovered that this has a BIOS of it's own (at least
no update was done when I updated the BIOS using ASUS BIOS update
utility) which I have not updated since there is no more recent version
available on ASUS support web (I am currently running 1.3.1.61). If I
check for a BIOS update for IT8211 at Integrated Technology Express
they have a version available called 1.7.1.56 but it can only be used
for PCI cards and for motherboard chips they refer to the motherboard
manufacturer. I have no idea if the BIOS version issue is relevant but
I thought that I would mention it.

Does anyone know how I can get around the problem without buying new
SATA disks? Is this a BIOS issue? I have never experienced anything
similar but then again it is my first time mixing SATA and ATA disks on
an ASUS motherboard.

Any help would be appretiated!

Regards,
Henrik

.



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