UPDATE.....

Ok, I talked to the dude, and he talked to the tech supp folks in
california...THEY can dial in and view the cameras from there....when he
tries from home office: busy signal. no connection...so, I guess I'm gonna
have to go and check out his home machine (far away too...lol) for some
obtuse setting....

I guess the software is supposed to take control of the modem and wait for
dialin connections? so thats why the port already open error? hmmm...I
shoulda charged him for this....lol....(I do get free booze out of it!)


"Trailboss" <trailboss@xxxxxxxxxxxxx> wrote in message
news:6ctWf.156$hz3.118@xxxxxxxxxxx
Hey all, I built a system for a buddys security system. the software on
the system is proprietary and basically its used to take continuous
snapshots from the 15 cameras or so all around his liquor store. The modem
that came with the system has a problem, apparantly. He cant dial into the
software from home, as he used to be able to. He just gets busy signal,
but the line is a dedicated dial-up line with no other devices on it. I
actually put winME on a p4p800-e system as the software isnt designed to
run on 2k or XP. So, the modem (which is proprietary also, it has their
logo on it) is connected to com2 via serial, and when the program is
running (telxpert, its called) the modem seems "busy" all the time. I open
hyperterminal and try to run some AT commands to hang it up and get
errors. Go into control panel, use the modem diagnostics to query the
modem, and get "port already open".

Turn the program off, I can dial with the modem no prob...no more "port
already open" problems. So the software seems to be causing the prob, but
I would like to get another modem and see if the prob goes away. Are
external modems considered "non-winmodem"? hardware modems? I know the
p4p800-e has no ISA slots, only pci, so If I used an internal, it would
probably be winmodem yes? any thoughts?

I googled the "port already open" problem and tried every single thing I
could find from MS knowledge base...I'm stumped....sorry if this is OT...



.

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