Re: good, external non-winmodem?

I suggest that the problem is in the security software, and you need
to focus on what it is doing and how you might change its settings.
If you terminate the security program and are then able to command the
modem to go off hook, dial, and go back on hook, then the modem is not
the problem, and I suspect another modem will exhibit the same
symptoms. Does the modem go "off hook" and render the line busy when
you start the security program, or is it the case that the modem is
being seized for use by the program (which causes the "port already
open" error) and it is not actually off hook? Hook up a normal phone
to the same phone line, is the line off hook after the program starts?
Is the program setup to dial anywhere for some purpose and it's trying
to dial out?

--
Best regards,
Kyle
"Trailboss" <trailboss@xxxxxxxxxxxxx> wrote in message
news:6ctWf.156$hz3.118@xxxxxxxxxxx
| Hey all, I built a system for a buddys security system. the software
on the
| system is proprietary and basically its used to take continuous
snapshots
| from the 15 cameras or so all around his liquor store. The modem
that came
| with the system has a problem, apparantly. He cant dial into the
software
| from home, as he used to be able to. He just gets busy signal, but
the line
| is a dedicated dial-up line with no other devices on it. I actually
put
| winME on a p4p800-e system as the software isnt designed to run on
2k or XP.
| So, the modem (which is proprietary also, it has their logo on it)
is
| connected to com2 via serial, and when the program is running
(telxpert, its
| called) the modem seems "busy" all the time. I open hyperterminal
and try to
| run some AT commands to hang it up and get errors. Go into control
panel,
| use the modem diagnostics to query the modem, and get "port already
open".
|
| Turn the program off, I can dial with the modem no prob...no more
"port
| already open" problems. So the software seems to be causing the
prob, but I
| would like to get another modem and see if the prob goes away. Are
external
| modems considered "non-winmodem"? hardware modems? I know the
p4p800-e has
| no ISA slots, only pci, so If I used an internal, it would probably
be
| winmodem yes? any thoughts?
|
| I googled the "port already open" problem and tried every single
thing I
| could find from MS knowledge base...I'm stumped....sorry if this is
OT...
|
|

.

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