Re: Motherboard Problems



"Aedis" <jruppal@xxxxxxxxx> wrote in message
news:1141010236.766283.158000@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
OK. my computer will not turn on. I have an ASUS A8N-e motherboard and
the status light on the board keeps flashing green whenever i geive it
power. However, it will not turn on, no fans or anything come on.

THe first thought that came to my mind was "bad PSU"...this was because
there is a faint buzzing that the PSU emits that is in synch with the
flashing led on the motherboard. But with firther troubleshooting, i
ruled out a bad power supply by shorting 2 pins on the 24-pin connector
which turned everything that was hooked up to the PSU on, but not the
Mobo because it was disconnected.

So now i am stuck and wondering what i could do. The online retailer
(newegg) will not accept it as a return because it is past the initial
30-day period. Asus tech help is kind of flaky, and the search on thier
forum doesnt even work.

So i was wondering is anybody had any good ideas to try and also
whether or not ASUS has any type of warrant on thier motherboards. ANy
info would be helpfull.


Asus does have a one year warranty that applies to your motherboard. The
retailer typically allows for returns during the first 30 days, but after
that you need to contact the manufacturer directly for warranty service. I
would call Asus on the phone to request a replacement.

HOWEVER!!. My suspicion is that you are doing something wrong and getting a
new motherboard will not help. The other possibility is that you damaged the
motherboard, in which case you can return it to Asus (it is extremely
unlikely that they would be able to know you damaged it). But to find out
which of the two situation applies to you, I would try to find a friend (or
teenage male geek) who can look at your wiring to see if it looks OK before
you contact Asus.

Also, make sure your CPU is seated properly in the socket. You may want to
take it out and make sure that no pins are bent.


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