Re: XP SP3 update catastrophe - data recovery possible?
- From: "Jan Alter" <bearpuf@xxxxxxxxxxx>
- Date: Thu, 26 Mar 2009 14:00:05 -0400
"John Doe" <jdoe@xxxxxxxxxxxxxxxxxx> wrote in message
news:szOyl.13582$pr6.9227@xxxxxxxxxxxxxxxxxxxxxxx
ToolPackinMama <philnblanc@xxxxxxxxxxx> wrote:
A friend of mine was downloading/applying SP3 and (I was not
present and don't know the details) something went very wrong.
When they rebooted, their computer still functioned but no drivers
were loaded
How did they get into Windows?
and their programs and documents were apparently lost.
That sounds strange too.
System restore was no help.
Is there a way to recover their documents?
Simple and easy. Just copy it back from the removable media they copied
it to.
Have your friend attempt to boot in safe mode by hitting the F8 key on
startup and see if anything new might be available. He might also attempt a
previous Restore Point, though I'm doubtful that will work since SP3 would
have changed a lot of files to allow that. If not try googling for data
recovery software. Smart Computing Mag did a review of a few of the programs
that are available. It gave File Recovery for Windows ($129) the best review
of those discussed in the article. However, free programs were Pandora
Recovery 2, PC Inspector File Recovery 4, among others of lesser cost than
the $129.
If none of the programs seem to work then your friend might be inclined
to use the XP install disk and try for a Repair Install (not the Repair
using the DOS screen) to get things right again. It may or may not work, but
at this point choices are limited.
If the missing information is very valuable then if it were me I would
go the degree taking out the hard drive and hooking it up to another XP
system as a second hard drive to see if the information could be seen and
recovered. I might even consider doing this first before anything else.
Good luck.
--
Jan Alter
bearpuf@xxxxxxxxxxx
.
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