Re: trying to put XP on a new Gateway laptop



John B. Smith wrote:
I finally scratched my itch to buy a laptop computer. It came with
Vista 64 bit. Some of my prized software won't run on it. I tried
booting an XP install CD ( from my desktop I'm typing on now. I'd buy
another copy if it worked). Stops when finished loading various
drivers tries to boot something on the hard drive: "Problem has been
detected and Windows shut down... blah blah" "Run chkdsk/f to check
for hard drive corruption".

Never see the F6 option offerred.

I figured the new-style NTFS on the hard drive couldn't be read by the
XP boot CD. I put another, new notebook hard drive in a USB disk
enclosure, attached enclosure to my desktop PC, and made a boot
partition and formatted it in XP NTFS. Put this hard drive into
laptop, got same error message when tried to run XP CD install.

If I just try to boot on the empty new hard drive, says: "Pre-boot
eXecution Environment (PXE) V2.1, copyright Intel Corp, Failure, check
cable, operating sysem not found"

Put original hard drive from the laptop into enclosure. Hooked to my
desktop. Looked at enclosure drive with desktop Disk Management.
There are 3 partitions:
PQSERVICE , 10 gig, 'unknown' partition NTFS no drive letter
(D:) OS 227.88gig NTFS
(E:) DATA 227.88gig NTFS

I figure the BIOS must boot SOMETHING off PQSERVICE before booting
into the OS (Vista). However, my XP install CD doesn't know how to
read this strange little 10G partition. But that's where the BIOS
sends it to. And, since it's a big name-brand Gateway, there's very
few options available in BIOS to play with. Can anyone tell me for
sure what is happening here and offer a workaround to get XP installed
onto the laptop? I SHOULD have option to return laptop to store for
refund, if they don't jerk me around.

First, slow down a bit.

The PQSERVICE could be the hidden partition, with the recovery files
in it. If you read the manual for your laptop, you're supposed to burn
recovery media when you get the machine. That copies that 10GB space,
to DVDs or whatever. The reason for preparing the DVDs, is in case
the hard drive ever needs to be replaced due to a failure.

You should also be able to press a function key just after power on,
and start a recovery procedure. That would use the 10GB partition, to
restore the Vista OS partition back to normal. That is what you'd use
if you had, say, a virus, and wanted to reinstall the OS using the
hidden partition. Due to the way that works, you should carefully
investigate just what parts of the computer should be backed up
regularly, to an external backup device or media.

If you choose to delete the hidden partition, then your copy of
Vista recovery will be lost. That is why making the backup copy
on DVDs is important.

I cannot tell from this message

"Problem has been detected and Windows shut down"

as to what is wrong. You should have got an "inaccessible boot
volume", if there was some kind of driver problem preventing
WinXP from booting.

The "press F6" screen looks like this.

http://z.about.com/d/pcsupport/1/5/G/0/-/-/xpnew1.jpg

For someone else to help you, they may appreciate knowing
the exact model number of the laptop.

Paul
.



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