Re: PCI card with two serial ports
- From: "RobV" <robv@xxxxxxxxxxxxxxx>
- Date: Mon, 28 Jan 2008 19:19:44 -0500
Gordon wrote:
I recently built a new desktop computer for my home office, using
a Gigabyte GA-P35-DS3L motherboard with an Intel Core 2
processor. This computer has two GB of memory, and a 500 GB hard
drive. I am running Windows XP Pro, SP 2 and for the most part
the computer works very well.
But, I need to connect two Avery/CoStar/Dymo label printers and
these each require a 9 pin serial port,. I bought a SYBA PCI
Multi I/O Controller Card from NewEgg and tried installing it.
but the installation process won't go to completion. I get an
error message that indicates an incompatibility or some such.
When I check in Device Manager I see a yellow question mark by
the Other devices - SM Buss Controller and I also see yellow !
marks by the Ports (COM & LPT) for three entries of Multifunction
Device. I don't know why there are three identical entries here,
but they each have the yellow ! by them.
Am I trying to install a PCI card/serial ports that isn't
compatible with Windows XP, or is there some other explanation?
What cold I try, next, before tossing this add-in card into the
trash basket? It's just a $10 item and isn't worth the return
cost and trouble, so if I can't get it to work I'll probably give
it to someone or trash it.
Thanks, Gordon
Sounds like it may be a chipset driver problem. Uninstall the card.
Uninstall the card drivers. Reboot. Reinstall, or better yet, get the
latest INF drivers from Intel for the P35 chipset:
http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=816&OSFullName=Windows*+XP+Home+Edition&lang=eng&strOSs=45&submit=Go%21#DRV
http://tinyurl.com/259frc
Number 2 in the list is "INF Update Utility primarily for 3, 900 Series
version 8.3.1.1009". Click on Download. This takes you to another
page, where you will click on Download "INF Update Utility,etc..."
If you're using IE, go to the top where you see the image of a disk
drive at the far left of the thin, long "window"and to the right "To
help you protect,etc...", Click on it, select download file, download
it.
Make sure no programs are running and install the package. Reboot,
install the card drivers first, then power down and install the card.
Power back up, the system should see the new hardware and install the
drivers. If it can't find them, point update driver to the CD with the
software for the card on it.
.
- References:
- PCI card with two serial ports
- From: Gordon
- PCI card with two serial ports
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