Re: New Build - Mobo Doesn't Recognize SATA Drives
- From: "Jan Alter" <bearpuf@xxxxxxxxxxx>
- Date: Sun, 09 Dec 2007 21:19:13 GMT
"farno" <overcoatc@xxxxxxx> wrote in message
news:b5580953-43f0-455c-b5aa-e7eb69c2ac20@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I'm building a new PC with the Gigabyte GA-X38-DQ6 motherboard, Intel
E6850 CPU, 2 x 2GB OCZ memory, 3 Seagate SATA hard drives, and 2 DVD-
RW drives. I want to run the 3 hard drives as a RAID-5 array.
Problem: I cannot get the system to recognize any of the 3 hard
drives.
When I turn the system on, I get one short beep and POST starts. I
get the Gigabyte color screen with instructions for entering BIOS
setup, ROM flash, etc. which goes away in a few seconds. Then I see
this:
Port 00 No device detected
Port 01 No device detected
Port 02 No device detected
Port 03 No device detected
Port 04 CD ROM LITE-ON DVDRW LH-20A1L
Port 00 CD ROM LITE-ON DVDRW LH-20A1L
After more typical POST stuff, it finally says: DISK BOOT FAILURE,
INSERT SYSTEM DISK AND PRESS ENTER.
Assuming the problem is in CMOS setup, I reboot and enter CMOS setup.
The first category is "Standard CMOS Features." The first thing in
Standard CMOS Features is a list:
IDE Channel 0 Master [None]
IDE Channel 0 Slave [None]
IDE Channel 1 Master [None]
IDE Channel 1 Slave [None]
IDE Channel 2 Master [None]
IDE Channel 3 Master [None]
I go to the first line, highlight "[None]" and hit Enter.
The next screen shows this:
IDE AUTO-DETECTION [Press Enter]
I press Enter, a small window says: "Detecting Hard Drive..." and then
I'm back to the same screen with nothing changed.
The next line says: IDE CHANNEL 0 MASTER [AUTO]
Since Auto doesn't work I tried the other two choices - None and
Manual - each time rebooting with no success.
Back at the main CMOS setup screen, I go into the second option,
Advanced BIOS features. Nothing there seems pertinent.
Back at the main CMOS setup screen, I go into the third option,
Integrated Peripherals.
The first line under Integrated Peripherals is:
SATA RAID/ACHI MODE [RAID]
The other options are ACHI and DISABLED - I tried them both without
success.
The second line is:
SATA PORT0-3 NATIVE MODE [ENABLED]
I tried DISABLED without success.
So I'm completely stuck.
A few other points:
1. I tried different SATA cables without success.
2. The 3 SATA hard drives are brand new. I can imagine one bad one
but not three.
3. I switched the power cables between the DVD drives and the SATA
drives without success.
4. The SATA drives seem to be spinning when the PC powers up.
5. I tried plugging the SATA cables from the DVD drives into the ports
that the hard drives were in and the PC recognizes them in every
possible port.
6. I tried the SATA hard drives in the ports that the DVD drives were
in with no success.
Could there be a problem with the motherboard?
Thanks in advance for any help.
farno
I'd agree with your conjecture that there's a problem with the mb.
If you have a PATA drive that you could connect (if it has an IDE channel)
that would help confirm this probability.
Just for the heck of it try clearing the CMOS with the jumper and give it
another shot.
If it still doesn't pick up one of the SATA drives I'd suggest either
calling Gigabyte or simply RMAing back to the seller.
--
Jan Alter
bearpuf@xxxxxxxxxxx
or
jalter@xxxxxxxxxxxxxxx
.
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