WD Passport portable Hard Drive Not Installing
- From: Reza <reza.khosroshahy@xxxxxxxxx>
- Date: Sat, 28 Jul 2007 14:00:52 -0700
Can anybody help me, please?
I have recently bought a WD Passport, Portable hard drive, 160 GB,
Black, Model: WD1600U017-005, S/N: WXE507552370. I have a Dell laptop:
Inspiron1300 (ME051). Its specifications are: Processor type: Intel
(R)Pentium (R)M; L2 cache: 2MB; External Bus Frequency: (front side
Bus: 400/533 Mhz; Procesor: 1.70 GH; 1.70 GH, 0.99 GB of RAM; system
chip set: Intel 910 GML or 915 GM; Data bus width: 64 bit; It has
Windows XP Home edition, version 2002, service pack 2 on it.
On connecting the Passport to my laptop, its blue light turns on, I
can hear it spinning inside; at first installation the Windows told me
it could not be installed due to a problem. Device Manager showed it
at first; but then I unistalled it via Device Manager (at first
attempt it did not allow me to uninstall it, and the Device Manager
screen froze; and the laptop would not shut down; then on second
attempt, it was uninstalled.
Please be as simple and easy-to-understand as possible in your reply
as I am a novice.
Can you please help me to install the Passport and use it?
.
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