Re: Pet peave - poorly written manuals (especially mb manuals)
- From: "JAD" <kapasitor@xxxxxxxxxxxxxxxx>
- Date: Mon, 9 Jan 2006 14:34:41 -0800
"SteveH" <steve.hough@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> <dkistner@xxxxxxx> wrote in message
> > This is just a random rant...
> > I get really frustrated by some of the manufacturers that include
> > manuals that are skimpy and obviously written by a person that doesn't
> > speak English very well at all. People are often saying "read the
> > manual" before you post questions on a newsgroup, but sometimes there
> > isn't much of a manual to read.
> > I recently bought a motherboard that seemed like a "bargain" from
> > Newegg. It was a brand of board I'd never used before (I've used about
> > all of the major brands over the years except for this one.
> > Newegg, as always, was great, but I had problems with the installation
> > of the board and the manual was pretty darned useless.
> > I thought, no problem, I'll go to their web site for info. Sometimes
> > in the past I've run into this problem with a skimpy manual, and simply
> > visited the manufacturers web site to get a more detailed version of
> > the manual.
> > No luck.
> > The web site was just as useless as the original manual. Also, no
> > technical support phone number (none). There was an email address for
> > support. I sent a detailed email for help (including everything that
> > I'd encountered and what I tried up to this point) but I didn't hear
> > back for quite some time (I felt like my email was in some "black hole"
> > and I'd never hear anything back. I eventually figured out the problem
> > on my own, and then technical support FINALLY sent an answering email.
> > You guessed it, a person that didn't know squat about anything (geesh,
> > what a waste). I'm sure all of us have had this experience. Sometimes
> > it's some person who knows a very LITTLE BIT of pigeon-English and
> > that's "it".
> > I could better communicate with a rock on the ground.
> > Anyway, I was reflecting on the experience today and noted that I'd
> > saved a whole whopping $4 on this "bargain board". For $4 I could have
> > gone with a good brand. And I've since had to buy another board and
> > went back to Abit. I opened up the mb box and found a beautifully
> > detailed manual. I visited their website to look for bios info and
> > felt like I'd entered paradise :-) .......they actually had a decent
> > web site for folks. There are other mb manufacturers that have similar
> > manuals & support. I wonder why any of us EVER buy a board from these
> > fly-by-night guys? I won't ever again :-)
> > Ahhhhhhhhhhhhhhhhh. There, I got it off my chest :-)
> My pet peave is people that can't spell peeve. ;-)
My pet peeve are people who have Pet peeves and don't walk them on the
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