Virus problems
- From: "Info" <info@xxxxxxxxxxx>
- Date: Sun, 9 Nov 2008 22:35:46 -0800
What anti-virus software would you recommend for Windows XP? It has all the
security patches on it. I use Outlook for friends and relatives only. I
get no spam or suspicious emails in that account - none. I use Outlook
Express for newsgroups; that's just habit. I get tons of spam emails in OE
and I never open any of the emails. I just delete them. I use Yahoo for
all my shopping and Firefox as my browser. My wife uses IE for her Yahoo
email and everything else. I know my MySpace account was hacked because
there was a posting there that wasn't mine.
Here's the current stuff I use and what's been happening:
a) Norton 2006 and no firewall. A scheduled scan runs every Friday night.
Every once in awhile I get a message
that Live Update failed. It's invariably LU1845
I just used Live Update twice and got these two messages. I did not reboot
the computer after the first one; I just ran Live Update a
"Norton Internet Security security updates has 1 aborted update for the
following reason: "
LU1845 not updated due to a processing error.
Symantec Internet Intrusion Detection Signatures has 1 aborted update for
the
following reason: "
LU1845 not updated due to a processing error.
The screen said everything else updated and was downloaded properly.
--------
It appears that my Outlook Express email gets an occasional attachment that
Norton or Webroot catches. Again I never open any OE emails and the OE
address is not my Yahoo or the real address and account that I use only for
friends.
b) I started using Webroot about two weeks and run sweeps. I sweep every
Friday night after the Norton scheduled scan has finished. Webroot picked
up the following and put them in "quarantine." Should I delete the stuff in
"quarantine?" After each of the Webroot items below I've listed WebRoot's
web site's explanation of the threat. As far as I can tell, Norton never
picked any of this stuff up.
Mal/EncPk -CZ -- no threat with this name in our database
Mal/Generic-A --- malicious file for Windows platform
Troj/Agent-IAO --- no threat with this name in our database
Troj/FakeVir-GL --- no threat with this name in our database
======
Because I'm certain I got hacked I need to change all my passwords. There
was something with "hack" in its name. How can I be certain that my
computer's free of the things that capture passwords and other form stuff I
enter? I NEVER, EVER answer spam emails or enter info other than my Yahoo
address into web sites into which I have the slightest suspicion. I only
enter other info on my banking web site, Safeway, my HMO, Amazon, or
whatever. A few charges that I had nothing to do with showed up on my Visa
card about 4 days ago. Craigs List & Astrology.com. They're bogus & I'm
working with VISA to get them killed and to get a new card.
Any all help will be deeply appreciated. Thanks muchly.
.
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