Re: Virus problem--
- From: "David H. Lipman" <DLipman~nospam~@Verizon.Net>
- Date: Wed, 16 Jul 2008 16:27:35 -0400
From: "Richard Oliver" <R.Oliver@xxxxxxxxxx>
| My son's machine running Win XP Pro (no S Packs installed).
| After shutting down correctly at night , booted up the next morning with
| a change to what seemed like the standard desktop with Icons all
| re-arranged. Outpost showed none of the messages that should have been
| there and only one welcoming note from MS !
| I restored the registry from an earlier date which restored the desktop
| and the email situation.
| I then ran a scan from AVG which showed two infections:
| JS/Dowloader.Agent and Game setup.exe Worm Delf.AXJ
| After this I tried to start the machine in safe mode to run the Trend
| scan but received an error message to say that there was a serious virus
| infection which could cause a major problem to the hard drive and that
| the machine should be started up normally and then be scanned and
| CHKDISK/F run .
| I am not sure how to proceed from here on.
| Your advice would be most appreciated,Richard
A WinXP Pro PC w/no Service Packs should NOT be connected to the internet.
You need to do the following...
1. Disconnect PC from Internet.
2. Use a surrogate PC and download my Multi AV Scanning Tool and read the PDF file and
update all modules.
3. Use a Flash Drive and transfer the C:\AV-CLS folder of the surrogate PC to the
affected PC (as per the instructions in the PDF Help File).
4. In a Command Prompt execute; CHKDSK /F
5. Reboot the PC. It should perform a complete Check Disk before running the GUI of
WinXP.
6. Scan the computer using my Multi AV in the "No Internet connection" mode.
7. Install Service Pack(s) to bring it up to SP3 level. If you are behind a hardware
FireWall or a NAT Router the PC can be reconnected to the Internet. If it is NOT behind a
hardware FireWall or a NAT Router, you should download the Service Packs in the form of
"Installation Package for
IT Professionals and Developers" from www.microsoft.com/downloads I am NOT sure if you
will have to install SP2 and then SP3 or if you can go straight to SP3. Download on the
surrogate PC and then copy the Service Pack File(s) tio the flash drive and then run them
on the affected PC.
SP2 Installation Package for IT Professionals and Developers
http://www.microsoft.com/downloads/details.aspx?familyid=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
SP3 Installation Package for IT Professionals and Developers
http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en
Download MULTI_AV.EXE from the URL --
http://www.pctipp.ch/ds/28400/28470/Multi_AV.exe
http://www.pctipp.ch/downloads/dl/35905.asp
English:
http://www.raymond.cc/blog/archives/2008/01/09/scan-your-computer-with-multiple-anti-virus-for-free/
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.
Additional Instructions:
http://pcdid.com/Multi_AV.htm
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
.
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