Re: CA anti-virus
- From: "tom" <z@xxxxx>
- Date: Thu, 11 Oct 2007 20:15:19 -0500
I purchased the product from Office Depot, for I do not usually like<snip>
the free stuff.
"VanguardLH" <VanguardLH@xxxxxxxxxxxx> wrote in message
"ABH" <abh@xxxxxxxxx> wrote in message
<triple-spacing removed, including between 1-line paragraphs>
There were problems with CA EzAntivirus and why I got rid of it.
Coverage of viruses was okay (but never did see them make it into
the top list shown at www.av-comparatives.org); however,
periodically the product would become disabled (and not because of
malware). Nothing would fix the current installed instance. Their
tech support couldn't fix it. The only solution found to work was
to uninstall it and then reinstall it. I recall this occurred at
about 3-month intervals (but the timing was inconsistent so it
wasn't the product was self-terminating after some fixed interval
but instead it would go disabled at random intervals in which the
*average* of those intervals was 3 months).
That's exactly the reason I gave up on it. Sometimes I'd lose real time
protection. Other times the on-demand scan engine couldn't load and other
times the program would lose it's ability to update. The only way to fix it
was to uninstall and then reinstall. After repeated complaints to tech
support I discovered, when my subscription expired and didn't stop, that I
had been given a lifetime subscription to the program. Even a free-bee
that's this much trouble isn't worth it.
Purchase Campaign: Excid.com - Excid Renewal Promo
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