Re: CA anti-virus

ABH wrote:
I purchased the product from Office Depot, for I do not usually like
the free stuff.
"VanguardLH" <VanguardLH@xxxxxxxxxxxx> wrote in message
news:UoadnXgV4aUkhJDanZ2dnUVZ_gOdnZ2d@xxxxxxxxxxxxxx
"ABH" <abh@xxxxxxxxx> wrote in message
news:m96Pi.126714$Xa3.49663@xxxxxxxxxxxx
<triple-spacing removed, including between 1-line paragraphs>
<snip>
There were problems with CA EzAntivirus and why I got rid of it.
Coverage of viruses was okay (but never did see them make it into
the top list shown at www.av-comparatives.org); however,
periodically the product would become disabled (and not because of
malware). Nothing would fix the current installed instance. Their
tech support couldn't fix it. The only solution found to work was
to uninstall it and then reinstall it. I recall this occurred at
about 3-month intervals (but the timing was inconsistent so it
wasn't the product was self-terminating after some fixed interval
but instead it would go disabled at random intervals in which the
*average* of those intervals was 3 months).

That's exactly the reason I gave up on it. Sometimes I'd lose real time
protection. Other times the on-demand scan engine couldn't load and other
times the program would lose it's ability to update. The only way to fix it
was to uninstall and then reinstall. After repeated complaints to tech
support I discovered, when my subscription expired and didn't stop, that I
had been given a lifetime subscription to the program. Even a free-bee
that's this much trouble isn't worth it.

Expires: Never
Purchase Campaign: Excid.com - Excid Renewal Promo




.

Relevant Pages

  • Re: KB837009.. same Windows Update every day!!!
    ... >> The wrapper on the CD forces the install of ALL the available updates on>> the ... > If so I would be hopeful that to fix the regressed module what she might> do is check that box and then look for 887797, then uninstall> and reinstall that update. ... She would have to do> at least one reinstall to replace that module. ...
    (microsoft.public.windowsupdate)
  • Re: Network Adapter
    ... > it in a different slot on the motherboard and reinstall ... > the drivers, ... > time I uninstall the drivers and restart the computer, ... You couldn't fix it by reasonable means. ...
    (microsoft.public.win2000.hardware)
  • Re: Anyone having Rhapsody Problems?
    ... They told me to uninstall and reinstall. ... Not encouraging--second time I've had to reinstall in the last few months. ... I was on the phone with tech support for a very long time, ... The second guy I talked to, I'm assuming he was a higher level tech support guy, said that he had never seen anything like, I had to uninstall, delete all these different folders, create all these new folders and whatever we ended up doing was according to him, a real last resort. ...
    (rec.music.phish)
  • Re: entourage 12.1.5 update password problems
    ... smoothy before. ... I am unable to uninstall and reinstall a I am on the road for 3 weeks and do ... Sorry there no other fix. ...
    (microsoft.public.mac.office.entourage)
  • Re: Error message
    ... I can't even uninstall. ... suggestions on how I can fix it or how can I delete the program and ... Highlights and FAQs ... This is not tech support ...
    (microsoft.public.windowsxp.moviemaker)