Re: Virus?
- From: Steve <tlswilso@xxxxxxx>
- Date: Mon, 04 Sep 2006 13:58:53 -0400
Steve wrote:
David H. Lipman wrote:
From: "Steve" <tlswilso@xxxxxxx>
| I sure hope someone here knows what's going on with my computer.
| I have been using Freedom Internet Security Anti-virus. Adelphia started
| offering it for free a while back and it has been fine.
|
| I can't do a scan. I can't even scan my 2nd hard drive which has nothing
| much on it. It starts out flying through the files but part way through,
| it bogs down and seems to stop except that the computer sounds like it
| is working hard on something. After a while, the whole Freedom program
| closes.
|
| You may think it is simply a defect with Freedom but, read on:
|
| I have used the free virus scan offered by Trend Micro. It also starts
| out scanning through the files. It also gets to a point where it slows
| down and, after a while, *poof* Internet Explorer just closes.
|
| I tried running the computer in safe mode. Freedom doesn't work in safe
| mode. Explorer works and the online virus scan worked great, right up to
| where it said it had 40 minutes left. Same thing... it slowed down and
| IE was just gone leaving me looking at the safe mode desk top.
|
| What on earth is this? Some kind of new virus that shuts down any
| program that looks at it too closely?
|
| Steve
Dump the contents of the IE Temporary Internet Folder cache (TIF)
start --> settings --> control panel --> internet options --> delete files
Open a Command Prompt.
In the Command Prompt type the following...
CHKDSK C: /F
If it replies..
"Chkdsk cannot run because the volume is in use by another process.
Would you like to schedule this volume to be checked the next time the system restarts?
(Y/N)"
Choose - Y
type; EXIT
Reboot the PC.
A full Check Disk will want to be performed, allow it.
When it reboots, perform a defragmentation of the hard disk.
You can get to the Defragmenting program easily by executing; dfrg.msc
Start --> run ->
type; dfrg.msc
Well, I did exactly as you said. It was late so I let the defragmentation run over night. I got up early and checked. It was done and all good. I turned on the virus scan and went back to bed, since I have the day off. When I got back up, I looked and the virus program was shut down and no record of a scan was shown.
No improvement at all. I haven't yet tried the online scan. I'll try it but I suppose Explorer will just close again. We'll see.
Any other ideas?
Steve
I just tried the online virus scan (http://housecall.trendmicro.com/). It starts out saying it will take 4 hours but it progresses at a faster pace. It got down to where it says 1 1/4 hours remain. I was looking right at it because this is the point where it scans the problem area. I was watching it scan a bunch of temporary files when *bam* , I was looking at a naked desktop. No task bar and no icons. In a moment the task bar was back followed shortly by the desktop icons. No IE though, it was gone. As an experiment, I had a 2nd Explorer window open to see if it would close too. It did. It doesn't just close the window doing the scan, it closes all Explorer windows.
A search for .tmp files shows that I have 1551 of them. Long ago, I remember deleting all .tmp files. I can't seem to do that. A message comes up that it can't find *something* and when I click OK, nothing gets deleted. I tried doing groups at a time by finding the temp folder that contains several files but the same thing happens.
I'm open to any other serious suggestions!
Steve
.
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