Re: McAfee crashes

Thanks for the very speedy response. I'll try what you said.
David H. Lipman wrote:

From: "rob" <robgreig@xxxxxxxxx>

| Hi.
| When trying to scan my computer for viruses, McAfee Virus-scan (v10)
| crashes. I have tried using McAfee's online scanner, and this makes IE
| crash. Windows defender also crashes when doing a system scan. I am
| suspecting something is stopping my system scans from operating
| correctly, but I can't tell if there's a virus because none of the
| scans work. Could anyone help me with this problem?
|
| Thanks for any help you can give.

Assuming you are NOT using Win9x/ME...

Dump the contents of the IE Temporary Internet Folder cache (TIF)

start --> settings --> control panel --> internet options --> delete files

Open a Command Prompt.

In the Command Prompt type the following...

CHKDSK C: /F

If it replies..
"Chkdsk cannot run because the volume is in use by another process.
Would you like to schedule this volume to be checked the next time the system restarts?
(Y/N)"

Choose - Y

type; EXIT

Reboot the PC.

A full Check Disk will want to be performed, allow it.

When it reboots, perform a defragmentation of the hard disk.

You can get to the Defragmenting program easily by executing; dfrg.msc

Start --> run ->
type; dfrg.msc

--
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

.

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