Re: NORTON HIJACKS WSC!

"Sasha Gottfried" <sashago@xxxxxxxxxxx> wrote in
news:M8OdnUYr0-luMxzZnZ2dnUVZ_tqdnZ2d@xxxxxxxxxxx:

Dustin,

Reinstalling service pack 2 did not work, perhaps because this is an
HP...I'm not sure but it wouldn't boot back into normal mode. There
was no listing of SP2 in the add-remove programs therefore we couldn't
uninstall it first.... so the tech-support person had me just install
SP2 over Windows. But on restart it just kept booting back and forth.

Fortunately, Safe Mode was available and the restore point that SP2
set up prior to installation got us back. Maybe there is some HP
recovery disc you have to use to reinstall SP2? Thanks for staying
with this? Marc

Did service pack 2 installation complete succesfully? Doesn't sound like it
did. I don't see why you'd need any sort of recovery cd to reinstall a
service pack, no. When you removed the norton program, did you try the
symantec removal tool offered on the website? It comes with a large .reg
file and a vbs script. (At some point they removed the direct download exe,
so I was forced to ehh, play along with the "online" version, it actually
downloads a reusable exe and a reg and vbs file). If you can't locate it,
just email me and I'll send it to you.

No problem. Hopefully we'll get this resolved for you soon.
.

Relevant Pages

  • Re: Error 0x80246008 and error 998 when starting BITS
    ... Does this mean I must reinstall service pack 2 or order SP2 CD? ... Universal Windows Slipstreaming and Bootable CD Guide ...
    (microsoft.public.windowsupdate)
  • Re: Can I reinstall SP2?
    ... Service Pack 2 can be uninstalled via Add/Remove Programs. ... > uninstall sp2 and reinstall to put the system back in place. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Repair IE6?
    ... You will need to uninstall WinXP SP2 from Control Panel -> Add/Remove ... "How to remove Windows XP Service Pack 2 from your computer". ... That's the method to reinstall IE/OE in WinXP SP2. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: javascript links on web pages wont work
    ... > didn't have on the ghost copy) on this thing AFTER I'd put in the SP2 ... How does one get the WIN XP Service Pack 2 to ... > reappear and reinstall from the AutoUpdate page? ...
    (microsoft.public.windowsxp.general)
  • Re: javascript links on web pages wont work
    ... > didn't have on the ghost copy) on this thing AFTER I'd put in the SP2 ... How does one get the WIN XP Service Pack 2 to ... > reappear and reinstall from the AutoUpdate page? ...
    (microsoft.public.windows.inetexplorer.ie6.browser)