Re: Uh, excuse me for existing, but I'm still looking for an answer

From: "Gary Tayman" <gtayman@xxxxxxxxxxxxxx>


| Again, thank you for getting back with me.
|
| The computer dealer originally recommended that I DL and run Hijack this,
| and I tried this running Mozilla and it wouldn't work. And at the time IE
| was unusable.
|
| Will Hijack this find and remove it? Or will it give me a log that a guru
| can decipher to tell me where to delete it? I'm sorry about asking such
| questions repeatedly, but I hate buying one program after another to fix a
| stupid problem, only to find that after paying for it I don't get complete
| resolution. Plus I'm sure others are following along, and don't want to ask
| the same questions themselves.
|

HiJack This! is NOT a anti malware program. It is a utility to collate certain aspects of
the OS into a log file in which an expert can narrow down where malware may be
located/loaded. While it is a good tool, it does not show all the locations where malware
may be loaded. But again, it does not remove malware. It takes specific knowledege and a
user's manual actions.

The forums I posted have experts that can examine the log file and give you the feedback
you need. They will also guide you through a complete cleaning process.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm


.

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