Re: cleaning up corrupted install/uninstall...


"Ian R" <sorry@xxxxxxxxxx> wrote in message
news:dqgrj0$l0e$1@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Hi
>
> I'm sure a few people have come across this type of scenario...
>
> My uncle had NIS2003 on his Win98 system and his latest subscription had
> recently expired. He saw McAfee Internet Security 2006 on special offer
> so he bought that and proceeded to install it.
>
> Of course it informed him that NIS needed to be removed first.
>
> As my uncle isnt very PC literate he thought this meant simply deleting
> the Norton/Symantec folders. (Oops!!) and then proceeded to install McAfee
> which started OK but then didnt afinish.
>
> I was then called over to survey the mess.
>
> On boot up there were the inevitable prompts of missing Norton files and
> eventually it gets to the desktop.
>
> The unsual add/remove progs didnt work for Norton as numerous fiules were
> now missing so I downloaded and ran the two suggested removal utilities
> from Symantec to clean up the system.
>
> These utilities reported they had completed succesfully.
>
> So I then tried to install McAfee but it keep complaining that Norton
> rescue Disk was still on the system and needed to be removed!
>
> It was not possible to complete an install of McAfee. Nor was it possible
> to remove the partial install of McAfee as there was no entry for it in
> add/remove progs.
>
> Oh dear.
>
> Cant see how to get rid of Norton Rescue Disk if indeed it really is still
> there
>
> Cant go foward - cant go back!
>
> Any ideas?
>
> Thanks
>


http://basconotw.mvps.org/SymRem.htm
should help you get rid of the last traces of the Norton virus

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's


.

Relevant Pages

  • Re: cleaning up corrupted install/uninstall...
    ... >My uncle had NIS2003 on his Win98 system and his latest subscription had ... He saw McAfee Internet Security 2006 on special offer so ... >he bought that and proceeded to install it. ... >The unsual add/remove progs didnt work for Norton as numerous fiules were ...
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