Re: Confused about what ez antiv, v7, does.
- From: "C." <cfphillips@xxxxxxxxxxxxxxxxx>
- Date: Sat, 14 Jan 2006 13:43:36 GMT
"John" <nospam@xxxxxxxxxxx> wrote in message
news:hlhhs1l0u5eh6pemubk0bb4rmmpdvc7abh@xxxxxxxxxx
> Now that version 7 of EZAntivirus is so dumbed down, I'm unsure of
> what it does when it hits a virus.
>
> Just recently, a driver download web site shot 8 trojans into my
> system. I knew something odd had happened when a load of pop-ups swam
> into view so I did a manual scan right away (all real time functions
> of EZ are always on). The result of the scan was that all files had
> been scanned and 8 trojans found. The status was infected. None had
> been quarantined, none cleaned.
>
> I clicked the links to each trojan and the advice was the same in each
> case - download the latest MS security patches. But these had already
> been installed as I always update when MS advises. I checked just in
> case and sure enough, no new downloads were advised.
>
> So all I could do was find the offending files, buried in deep layers
> of 'documents and settings', and delete them manually.
>
> What happened to the former facility whereby EZ took action and
> deleted, quarantined or cleaned?
>
> Leaves me feeling queasy and it certainly won't be reassuring to some
> PC newbies.
>
> Is it time to ditch ez who are hopelessly uncommunicative but who give
> impressively regular data updates.
>
> Is Avast actually a better bet?
John,
Read the help files.
It all depends where they are located,as some files are in use and can't be
accessed while they are in use,encrypted or otherwise can't be accessed.
Help file quote.
" Scan Warnings
When scanning certain files you may find that warnings are recorded in the
log file. The on-demand scanner log file can be viewed by selecting TOOLS |
Log Viewer | On-Demand Scanner
Generally, the warning will mention the path and filename of the file
scanned, and the text "scan error".
The reason for this is that certain files may be encrypted, or in use at the
time of scanning. Often, these files have a .dat, .dll, .log or .swp
extension.
Some more specific examples of files that are not scanned because of this
include:
C:\WINDOWSS\WIN386.SWP
C:\WINDOWS\Temporary Internet Files\
C:\WINDOWS\Cookies\index.dat\
C:\WINDOWS\History\History.IE5\index.dat
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\viruslog.txt
If you are particularly concerned about log warnings, it is recommended that
you check our FAQs for more information.
Any files reported in the log file you are concerned about which you believe
may contain a virus can be submitted to virtue@xxxxxx "
End quote.
You could try scanning in safe mode.I assume that you are running some sort
of anti-adware proggy.I use at least 3 myself.
Only download drivers from manu's websites unless they are obsolete.Try
www.driversguide.com
user-drivers
pw-all
C.
.
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