Re: NOD32 AV


"jh" <ja@xxxxxxxxxxxxx> wrote in message
news:43b692b3$0$11671$ba624c82@xxxxxxxxxxxxxxxxxxxxxx
>
> "Duane Arnold" <No@xxxxxx> wrote in message
> news:Rvvtf.4523$nu6.2408@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>
>> "jh" <ja@xxxxxxxxxxxxx> wrote in message
>> news:43b65ced$0$11162$ba624c82@xxxxxxxxxxxxxxxxxxxxxx
>>> Have just purchased and installed NOD32 for WinXP-SP2 but have a slight
>>> problem that I hope isn't too OT.
>>>
>>> Do not get the splash screen on startup and the Control Center does not
>>> load into the Notification Area/System Tray. Have contacted NOD32
>>> support (3 days ago) but so far no response.
>>> Hope a kind NOD32 user can help.
>>>
>>
>> You sure the setup screen for NOD32 that the NOD32 splash screen is set
>> to enabled to show the splash screen?
>>
>> The other part sounds like a corrupted Windows NT based user profile that
>> happens sometimes that controls the icons that are going to show in the
>> Sys Tray area with a hit or miss situation as to what icons are going to
>> show. Someone in another NG posted a fix for this that requires a
>> registry correction that I have not applied but I can ask the person for
>> the fix. If you go to Start button/Run and enter MSCONFIG, select the
>> Startup tab and NOD32KUI is check marked, then it's not NOD32's problem.
>> You can check the startup for NOD32KUI OFF/ON and reboot and see if the
>> icon is going to show. That's what I do if I just have to have one of the
>> icons show, which I have several of them in the Sys Tray. Sometimes, one
>> to none will show and I have several of them but I know that the
>> applications are NT Service applications and they running. I should apply
>> the NT fix. <g>
>>
>> Duane :)
>>
>> Thanx for quick response. Splash screen enabled in setup. Checked
>> msconfig and NOD32 is not in the startup list! Have noted Steve's info
>> but am not too happy about messing with the register - but it may be the
>> only solution. Have uninstalled and reinstalled NOD32 but no change.
>

I have also heard of a previous AV that was not completely uninstalled
interfering with the install of an AV. You may want to check that angle.

Duane :)


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