Re: anybody have bad problems removing Norton antivirus ?

Kenneth wrote:

On Thu, 6 Oct 2005 12:37:31 -0600, "Buffalo"
<eric(nospam)@nada.com.invalid> wrote:


"Ron Lopshire" <notron@xxxxxxxx> wrote in message
news:di3ej201ho6@xxxxxxxxxxxxxxxxxxxxx

BobT wrote:


On Wed, 05 Oct 2005 13:54:36 GMT, administrator@xxxxxxxxxxxxxxxxxxx
(John Coutts) wrote:




************* REPLY SEPARATER **************
Shut down all the Symantec services before running the uninstall program.
Active services cannot be removed.

J.A. Coutts 


Aren't the assorted Symantec uninstall programs smart enough to do
that first?


Bob,

Symantec uninstall programs? LOL. It's been 6 months since I have had
NAV on my system, and I am still fighting those ... well, you know ...
people. It took me 4 months to figure out how to get rid of all of the
16-bit choice.com files that were scattered throughout my HD in various
Symantec sub-directories. I finally re-read Eric Howes' notes on Enough
is Enough!:

  (https://netfiles.uiuc.edu/ehowes/www/resource6.htm)

Everytime I install or re-install a significant program/application, I
re-run HijackThis and save the log file as a point of reference. This
item keeps showing up:

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown
owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file
missing)

I tell HijackThis to get rid of it, and it always, like a bad penny,
comes back. The pointer must be hidden somewhere, because I have
manually cleaned the Registry of all Symantec/Norton entries. The terms
uninstall and Symantec/Norton don't belong in the same sentence. I
wonder if re-formatting the HD would work. LOL.

Ron :-) 

Ron, Symantec has a pretty thorough 'manual' removal procedure on their website.
Perhaps you could even use the Norton removal tool from Kaspersky that Kenneth
mentioned a few post before this.



Hello again,

I just checked to see if I still have it. I do.

It is symNRT.EXE and is 661K so could be emailed. (And I
repeat: It may be the same tool that is on the Norton site.

It removed everything relating to Norton.

Now, if only I had a tool to remove my memories of dealing
with Symantec...<g>

All the best, 

Eric and Kenneth,

Thanks guys. The SymNRT removal tool is available here:

(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=)

Watch the word wrap, or Google for SymNRT.exe. It is for use only for the corrupted uninstallation of NAV 2004 or 2005. I believe that I had NAV 2003(OEM), and for NAV 2003 or earlier you have to use Rnav2003.exe, also available at the above link. At any rate, I used the manual removal procedures to remove all of the Symantec/Norton files/directories/Registry keys.

I would be interested if anyone else sees the same Hijack This! results that I see after removing the file "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe".

Ron :-)
.

Relevant Pages

  • Re: anybody have bad problems removing Norton antivirus ?
    ... >> (John Coutts) wrote: ... >>>Shut down all the Symantec services before running the uninstall program. ... >> Aren't the assorted Symantec uninstall programs smart enough to do ...
    (alt.comp.anti-virus)
  • Re: anybody have bad problems removing Norton antivirus ?
    ... Shut down all the Symantec services before running the uninstall program. ... Aren't the assorted Symantec uninstall programs smart enough to do ... re-run HijackThis and save the log file as a point of reference. ...
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  • Re: Thinking about buying Nortons AntiVirus
    ... Wrong again on the second count, I never mentioned Symantec products were great. ... Brian A. Sesko ... I have used NAV 2001 on a Windows 98se ... I doubt anyone on this group would recommend Norton, or, to a lesser degree McCaffee. ...
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