Re: Error Number: 0x800CCC19 + Norton AV
- From: "Beauregard T. Shagnasty" <a.nony.mous@xxxxxxxxxxxxxxx>
- Date: Wed, 21 Sep 2005 14:01:43 GMT
Andre wrote:
Hi I am a bit stumped on this and I am after advice. After receiving an update from Norton I have a problem with receiving emails. I get the following error message.
"A time-out occurred while communicating with the server. Account: "my account", Server: 'pop."my account".co.uk', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19"
If I disable "Norton AV" I can receive email no problem. If I do a system restore to before the update all is OK, but update NAV again and the problem reappears. I have searched NAV help section without any luck, and I don't want to keep turning off NAV each time I wish to check my email.
Any pointer in the right direction would be appreciated.
This question pops up quite often in my ISPs local help newsgroups. The answer is always: disable Norton AV scanning of incoming and outgoing emails. And the troubled people always say, "Thanks. It works after I did that."
I don't use Norton myself, so I am just passing on what I've read elsewhere. There must be a bunch of bugs with the new versions.
-- -bts -This space intentionally left blank. .
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