Re: Norton AntiSpam - slow processing of 'This is spam'

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Spamfree! wrote:
> Norton AV 2005, Windows XP Professional.
>
> I receive an email into my inbox.
>
> It's spam so I click 'This is spam'.
>
> The small Norton AntiSpam 'Initializing' window opens, the computer gets
> busy, then it takes perhaps a minute for the small window to disappear as
> the email is transferred to the Norton AntiSpam folder. (Before the problem
> emerged this process would consume just a second or two.)

I've found that my spam learning program (spamassassin)'s learning database
can become quite fragmented after a while. It could be the case that it
needs defragmenting. Also your email client's mailbox file could be in a
similar state; they suffer from relatively heavy fragmentation as well.


> If I select - say - 10 emails and mark them as 'This is spam' then I can
> expect to wait perhaps 10 minutes as the progress bar painfully-slowly works
> through them. Sometimes it won't process them all and just hangs-up.

That *is* pretty bad. What spec system have you got?
Are there signs of heavy disk usage (hearing the disk clicking away madly
and/or the activity light on the case)?


> Any help or guidance appreciated. (Sympathy's good too.)

*hands over a pouch of sympathy*


HTH
- --
Adam Piggott, Proprietor, Proactive Services (Computing).
http://www.proactiveservices.co.uk/

Please replace dot invalid with dot uk to email me.
Apply personally for PGP public key.
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