Re: Super Auto Machine Quandry

As usual, different people have different experiences with companies. I
have a Saieco Vienna Delux for the last 10 years making 6-10 cups a day
every day. I've had one problem occur 3 times and after the first
experience, I called Saeco directly and talked to the tech guy. He
diagnosed my problem, gave me the part number and transfered me to 'parts'.
I bought 2 extra temp sensors just in case for WAY less than an aftermarket
supplier charged me the first time. While he was on the line, I talked with
the tech about low water temperature and he told me how to remove a resistor
to up the temperature. The only other problem has been the connector for
the heater at the circuit board, which overheats and the connector loses
temper and disconnects. After that, no problems. The people at Saeco have
been very, very nice. AND the machine has made about 25,000 shots of decent
coffee that satisfies our non-connesour tastes quite well. Having said
that, it will go up in smoke tomorrow! If it does, I'll buy another Saeco.
Of course, you can spend a LOT more and get even better coffee, but you
sound like me in that I couldn't really tell if it is that much better to
justify more money. Different strokes.


"lockjaw" <davebobbl@xxxxxxxxx> wrote in message
news:209e6565-c889-43b0-abf5-15969043e63d@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Nov 25, 8:49 pm, Peter Picone <pbpic...@xxxxxxxxx> wrote:
Hi All

My old dual pot Krups Drip maker has finally given up the ghost after
20+ years of good service (just don't make them like they used to). I
am finally free to get a good espresso machine, but I am basically
unskilled and lazy when it comes to grinding, tamping...etc. However,
I do love and appreciate a good espresso, and have no problem making
it a part of the morning ritual. I am not a barista, and I have no
place at a formal cupping but I know a mediocre to bad cup when I
taste it.

I am giving thought to its replacement, and I am considering some of
the super automatic machines on the market. In particular, the
following machines.

Jura F9 - Great review here BTW - very informative. Wish all the
machines were reviewed this well.
Delonghi ESAM 3500 - Plenty reviews all dwelling on the plus elsewhere
- but I know there has gotta be a down side.
Bosch B30 - Pretty slim on information - but nice looking specs and
adds.

From what I can gleam, the Jura is good, but the coffee temp can be
very low and they are in the process of migrating to stainless steel
heat. The Delonghi has the added benefit of a milk frother build in
that seems to do a pretty good job - while very convenient, I am not
above doing my own milk as necessary. Finally The few Bosch reviews I
have seen like it - but they are pretty sparse and overly biased. I
have also seen Saeco and Solis machines - but I have also seen a lot
of negative in terms of quality and customer service... but then
everyone has a bad day....

So - esteemed coffee geeks of the list (pardon the pun)... I am trying
to keep the budget under $1500, in case I missed any other machines
that should be in the mix. Otherwise, any thoughts, preferences,
experiences, opinions or whatever to help me make the best decision?

Thanks,

-Peter

Saeco -- a poorly run company -- 1st hand experience
Delonghi -- terrible aftersales support -- anecdotes
Bosch -- not a player in coffee -- imho

Jura.

dave


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