Re: Versalab M3 - any thoughts

jim schulman wrote:
A beta tester can expect that his or her problems get fixed in a
redesign of the offending part, not just temporarily patched. This is
precisely what is not forthcoming from Versalab. Instead it's always
"the design is perfect, you're the problem."

Inexcusable behavior, as well as being a suicidal marketing practice in this community.

For my part, I'm angry, and have stopped dealing with them, not becuse
they can't fix the grinder, but because they, as a corporate group,
strike me as either delusional or dishonest. I may be wrong, but this
is how I feel.

The way you feel is completely understandable, Jim.

But of course Versa's unique "marketing style" doesn't mean they haven't presented innovative coffee machines.
--


-Andy S.

http://www.flickr.com/photos/andy_s/sets/
.