Re: 1st-Line 2nd Rate

Hi Jim,

This is an "individual" who feels compelled to post under 20-30 different
posting names here on a.c.. If he doesn't like what you say he'll just
create another one to try to bolster his case. Don't be surprised if he
cooks up two or three "people" stating they won't do business with you
either. It is all hot air.

If you can figure out who this person is, you don't want his business no
matter under which name he/she tries to do it. He/she/it is probably
posting this to point out that he/she/it disagrees with what I posted,
because I keep pointing out that he/she/it posts under multiple identies
here. Nonetheless, to the extent that this damages your reputation, I
apologize in advance.

ken

"1st-line Equipment" <alt.coffee@xxxxxxxxxxxx> wrote in message
news:1134627544.934403.55110@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> RoqueJa stated on December 14, 2005:
>
>> You miss the point entirely. The time spent on this goes beyond
>> recovering the small change (this is something you should have done
>> well before it was pointed out to you publically). It's a warning ....
>
>> It's all too easy for you to call I a whiner. When all else fails,
>> there's always name-calling (no wonder the foxman thinks highly of
>> you). Fact is, the consumer's 1st Line of defense against poor
>> service is a community that keeps itself informed on who to trust and
>> who to avoid. Otherwise all we have is the retailer's advertising, and
>> I haven't seen one yet that boasts of lousy customer services.
>
> RoqueJa,
>
> I did not miss the point entirely. Since you only seem to be reading
> what you want to read, you missed one point. Ian never called to
> compalin about the $33.90 charge. Specifically, this dollar amount was
> not pointed out before going public.
>
> In addition, I believe it is unfair of you to state to not to do
> business with a company based on one post, with one side of the story,
> and considering the fact that you may have not done any business with
> us (sorry, I can not tell from the alt.coffee id you are hiding
> behind).
>
> RoqueJa stated:
> "I'll add 1st Line to my list of companies to not do business with.
> I've been very pleased with the service from Chriscoffee.com, although
> when I posted that one I was accused of being a shill."
>
> If you do make your decisions on one post, then you certainly missed
> the following about Chris Coffee:
>
> http://www.coffeegeek.com/reviews/commercial/isomac_tea/VinR
>
> http://www.coffeegeek.com/reviews/commercial/isomac_tea/jimg
>
> and you should have never purchased from him. In fact, some of his
> dissatisfied customers come to 1st-line, and I am sure some of our
> dissatisfied customers go to him. Once again, a decision to not to
> purchase from one company based on a post from one side of the story
> would leave consumers with no vendor to purchase from.
>
> You also imply there is mistreatment on 1st-line's part. This is not
> the case. And, is a customer mistreated because he did not read the
> posted policies? Why do you use the word "warning" as the post could
> have been construed more as informational? I am very curious and
> suspect that you have a 'hidden agenda' based on the number of posts on
> this thread, degree of response, word choice, and content of your
> responses. This is not a personal attack, I am just suspicious....
>
> Sincerely,
> Jim Piccinich
> Partner
> www.1st-line.com
>


.