Re: anyone waiting for Droid X instead

On 05/07/10 8:51 AM, Carl wrote:

Just for the record, I don't blame you for making use of a store's return
policy. I certainly would. My criticism was aimed at the policy of the
retailer, which I think hurts consumers in the long run more than it helps
them. It is simply a marketing ploy, not much different than "Buy one, get
one free" which is often covered by overcharging for the one you pay for and
limiting the selection of the 2nd one. These practices do hurt small
business owners though, who don't have the money or resources to work the
game or counter the claims.

At Costco, the phone kiosks are leased out to a smaller company, just like the eye exam area is leased out.

The present return policy is actually not as good as the return policy they used to have at the phone kiosk which was that you could return a phone you didn't like whenever you wanted in exchange for a different phone or a refund (though it didn't get you out of your new contract or contract extension).

I think that Costco forced the phone kiosk operator to abide by the same return policies that Costco had for their electronics, which used to be unrestricted, then became 90 days.

I had two Droids in my house for the past two days, owned by two relatives. As a phone, the design leaves a lot to be desired, but the radio part of it is very good. The problem is the way you hold it to your face. My sister in law tends to move it back and forth away from her face during a call, and her cheek touches a button on the touch screen which ends the call.
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