Re: Teen Runs Up $22,000 Verizon Bill

On 12/15/2009 04:32, D. Stussy wrote:
"Pegleg"<brian.pegleg.jones@xxxxxxxxx> wrote in message
news:hg6jrc$qll$1@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
D. Stussy wrote:

He probably didn't realize that the phone was even data
capable.

Your point being?

The parent signed the contract, he is responsible!

I'm not saying that the parents aren't responsible. I am saying that they
didn't know what the phone was capable of (while VZW does), and when they
placed the limits on the child's phone, the VZ CSR should have inquired
about the data service they were unaware of (thus making them aware).


I don't believe it is really that difficult for someone to ask: "so what is included and what costs extra?"

.

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