Re: Switching from Verizon postpaid to PagePlus prepaid.
- From: George <george@xxxxxxxxxxxxxx>
- Date: Mon, 05 Oct 2009 08:54:00 -0400
SMS wrote:
Elmo P. Shagnasty wrote:Statistically it is likely that a significant portion of their customers do forfeit money to them. Often people have other things to do aside from tracking the next time to refill their phone account. Logically that income is part of their business model.
Their business plan depends on people forgetting to refill and losing their minutes. So don't forget to refill every 119 days, at least $10 worth, and that will keep all the money in your account.
Oh please, their business plan is to resell the minutes they buy from Verizon at a profit.
They don't make it hard to check the expiration dates. You can write it on your calendar, program a reminder into the calendar on your phone, check your account online, call them up to check it, or sign up at "http://www.rememberthemilk.com"; and have reminders sent to your e-mail. You can also sign up for automatic refills, but you have to add a minimum of $10/month so it's not a great deal..
I once forgot to add money to my daughter's account in time. I called them up and they restored the balance. Very good customer service, based in the U.S..
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