Re: Verizonwireless -- Buyers Beware


"jl" <jls1016@xxxxxxxxxxxxx> wrote in message
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On Nov 23, 5:58 pm, "Joseph Wheeler" <fightin....@xxxxxxx> wrote:
"jl" <jls1...@xxxxxxxxxxxxx> wrote in message

news:d202a3aa-5e29-4431-91bf-9d1b50bae953@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx





verizonwireless

Don't take any *** off those people. They:

Lie
Spam your phone; fill it full of spam and charge you for calls and
texts you don't make. Sim card idea is good for them; bad for you.
Give you 5 different conflicting excuses for erasing your software,
not answering e-mails, delivering lousy service, delivering voice-
mails 2 weeks late, putting some body on the phone with you at tech
service who cannot speak or understand the English language, telling
you they will call back when they don't and don't intend to, don't
correct their glitches, and give you a ***-and-bull story when your
phone locks up or your software for ringtones and calendar are erased,
and spam substituted in its place. My phone, a Nokia 6315i, at this
moment is locked up and no one can call it. I just tried. And it's
just two weeks old. It shows a call from a number and two windows at
the bottom, one on the right says "Ignore," and the one on the left
says"Quiet." Today is Nov. 23, 2007 and the phone locked up at 4:01
p. m. for the third and last time. On the front of the phone the red
light is blinking and I cannot turn the phone off.

And no, I didn't drop the damn thing. I have treated it with
meticulous care.

I drove to the Verizon store which was full of glum-looking unhappy
people waiting. The greeter (a stocky man w/crew cut) at the front
asked me what the problem was. I told him I had had nothing but
problems with this phone and he asked me, "Did you take the battery
out and replace it?" No, I said, why shoujld I have to do that? He
took out the battery and put it bck in and then said, "Yeah, something
wrong with it." I went to kiosk to verify my bill and it gave me a
bill of $131, which I damn sure won't pay because all I owe the
bastards for is about two weeks of lousy, shitty service with a
twitchy Nokia which isn't even a Nokia at all but a klunky, user-
UNfriendly Pantech, which my old Motorola V276 runs rings around.
Phone rings one time and quits, and party on other end says it rings
and rings.

At R'ton it gave a message when it wouldn't work that it was searching
for networks. No bars showed for reception or signal and I couldn't
call or receive calls. I was at the airport where service had
previously been excellent. In the hangar I can neither receive nor
transmit, although with the Motorola V276 I could use the phone
anywhere on the airport, including in all the hangars.

Remember, Verizon says at their toll-free number that you are entitled
to quit them w/in 30 days and pay nothing for the calls and they will
even let you take your number to another phone company.

My advice to you: Don't deal with Verizon. I'm through with them.

Sorry to hear you got a lemon of a phone. Seems to me if you just
exchange
it for a good one, all will be right with the world. Hardly any reason to
bail-- and advise others to do so as well...

If it were just the lemon cellphone, you'd be correct. I just
finished a two-year contract with Verizon in summer of 2007. I paid
my phone bill on time religiously every month. First year was
satisfactory, no complaints. Second year their service quality began
to diminish. Actually, it plummeted. There were increasing
occurrences of dropped calls and voice mails that were two weeks late,
causing me economic damage. Often the systems were down and for a day
or two at a time I could not call or receive calls at the airport
where I spent most of my time. This again caused serious economic
injury. Then when Verizon agents advised me to dial a three-digit
number to correct the tardy voice-mails, my phone's desirable software
disappeared, and what appeared in its place was undesirable software
which seemed to me designed to enhance Verizon's corporate profits, or
greed, and diminish the usefulness of the cellphone. I asked them to
fix my phone, make it like it was when I bought it. They refused and
acted damn cavalier about it, as if to say, "This is the way it is;
you can take it or leave it." As a matter of fact, I have often
gotten that message in my dealings with Verizon, except for a few very
helpful people with whom I spent an entire day getting my stolen
number ported back to my phone.

Someone in my family, a saboteur, got my SSN and ported my number to
AT&T without my knowledge or consent. It took me days and days and
threats and threats of lawsuits to get the number back. All Verizon
needed to have done to have prevented that nuisance which destroyed my
use of a cellphone for over a week was to have called me to confirm.
They did not. They sure as hell can call anytime day or night
promoting some new service or spam me with e-mail when they want to
dig deeper into my pocket.

During the second year of my service I had to call to have bogus
charges taken off my bill. I noticed the last several months of my
bill Verizon added charges for texting, although I neither texted nor
accepted text.

When I was acquiring this latest phone, a Pantech disguised as a
Nokia, which was supposed to be free, they charged for it, then said I
could apply for a rebate. That's a nuisance. And I made the mistake
of signing a new two-year contract. Well, that contract is now
declared null and void. A free phone is not free if you have to pay
for it then make an onerous application and wait months for a rebate.
And then something else struck me as utterly dishonest. The clerk at
the store sold me on the phone as a GPS navigation device, and sure
enough, there on the wall by the phone it clearly said it could be
used as a GPS navigator. Well, I use those things all the time in
aircraft, but the company who sells me the GPS doesn't sneak in a $20
per month premium for using the damn thing, as Verizon does. My
federal taxes pay for those navigation satellites -- the signals which
my aircraft GPS interrogates is free. When I complained about the
hidden charges, the obnoxious clerk inaptly named Amy pulled out a
catalog and showed me in the catalog that GPS use would be extra.
Well, I have a nice Garmin Aircraft GPS I can use on the highways, and
it doesn't cost a damn cent extra.

I have wasted half of this entire day dealing with the shifty,
dishonest azzholes at Verizon. I won't waste any more time with
them. My considerable patience with them is now exhausted.

These are corporate rat bastards, these Verizon characters.

Piss on them. I don't deal with crooks.
Guess you won't be getting another cell phone, period.


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