Re: Unlimited Night and Weekend

..

Depends on the area, and whether it's actual verizon or one of their
extended network/roaming partners.. Most have spanned calls, but a
few don't.. Really sucks when your home area spans, but you travel
for work and go somewhere that doesn't :(

Since you didn't say where you were when you made the call, can't
really say... (doesn't matter where your home is, or what verizon at
611 tells you, depends on where you actually are when you make the
call.).
I called Verizon again last night for a "clarification". The person I
spoke with first took the side saying the time would be split before
and after 9:00pm. I then told her I was told twice that same day, the
time would not be split. The total rate would be based on the actual
call START time only. This is the first time I have been unable to
get a straight answer from Verizon. Perhaps, as the previous post
indicated, it makes a difference where you live, or where you make
the call from. The last person I spoke with said she will get back to
me with the final correct answer. I don't mean to make a big deal out
of this, but there are several times when I would like to start
making a long call a few minutes before 9:00pm, as long as it goes to
the night rate after 9:00pm. Charles Ranheim

I do a lot of travelling, and just to be sure, I hang up and call right
back at 9:02.... Just a problem with some (very few places don't support
call spanning, but it only takes one!) So no matter where I am, I'm always
assured to be on the free nights... Better safe than sorry! :)
"I received the following answer via email from Verizon about how the time
used is calculated when placing a call before 9:00pm and continuing into the
normal nighttime rate. This was their official answer:

The type of call you are referring to is called a Span Rate call. A Span
Rate call is a call that originates in one rate period and continues into
another rate period.



Rate periods are defined as follows:

Peak Hours (Days): 6:00 a.m. to 9:00 p.m., Monday through Friday

Off-Peak (Nighttime and Weekend) Hours: Nights: Monday - Friday, 9:01 p.m.
to 5:59 a.m. Weekends: 12:01 a.m., Saturday, to 11:59 p.m., Sunday.



For example, a call that starts during Peak hours and ends during Off-Peak
hours is a Span Rate call. A call placed on a weeknight at 8:58 p.m.,
lasting five minutes, will be calculated as three minutes Peak and two
minutes Off-Peak.



I apologize for the inconvenience but the only place I am aware that this
information is specifically documented is on your actual service agreement."



Take care, Charlie Ranheim


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