Re: Not clear on phone capabilities
- From: "James R. Brown" <heavy-duty@xxxxxxxxxxxxx>
- Date: Fri, 3 Aug 2007 15:36:39 -0500
Hi, thanks for your response. I talked to Verizon today and they told me
basically what you said. No more MOU. Period. They said they sent letters
out to some customers but I sure never got one. Of course I will not pay
$59.95 a month just to occasionally use it to check my email. It's too
damned slow for anything else! The only good thing is that there is a lot
more WIFI available out there now than there used to be so I can live
without it anyway.
I just kind of resent what I think is their attitude that I was somehow
abusing their network by "getting away with it" for this long. (That's how
the customer rep put it). Oh well, someday maybe all the politicians won't
be on the take, and these wireless companies won't be able to pull this
crap. Technologies change all the time. Perhaps some day we can tell all
these wireless rustlers where they can stick it.
"Frankster" <Frank@xxxxxxxxxxxxxx> wrote in message
Things have changed. MOU is no longer. If you want to tether a phone to
connect to the Internet via Laptop the charge is now $59.95/mo. Period.
However, the good news is that you can use Bluetooth or a cable. Actually,
no "office kit" is required either. Just gotta have a cable (from ebay or
"James R. Brown" <heavy-duty@xxxxxxxxxxxxx> wrote in message
I have had my account for 4 years now and I just renewed it for two more
years. I had with it, "National Access", MOU, "Minutes only used". I would
take my LG 4650 and the office kit for it that Verizon sold me and I would
tether to my laptop and a few times a month when I was away from home, I
would check my email. It usually took less than a minute.
When I renewed my contract I got a LG VX5300 from Verizon. Now I wanted
to check my email again as I have for the past 4 years. Instead of using
the Office Kit I used the bluetooth DUN capabilities of the phone
together with VZAccess manager and when I attempted this, my
authentication was refused. I called support and I was told the network
would not allow me to connect in this manner. I was informed that I would
have to buy another "Office Kit" for this phone and I would have to use
the cable to connect.
I felt I was deceived and I may have took it out on the support person
and I regret that. However, one can understand the way I felt if you look
at the advertisement for the phone at VERIZON'S webpage. Under "Features"
it says Bluetooth capable* and then adds "*The VX5300 supports the
Headset, Hands-free, Serial Port, Dial Up Networking and Object Push
profiles for vCard."
If the network does not allow a Bluetooth DUN connection, then why do
they advertise it? If the phone can only work on Verizon's network and
Verizon's network does not allow the connection, then how can they claim
that the phone has that capability? It clearly DOES NOT!
Please tell me if I am misinformed or if I am not understanding something
Oh! Did I mention that they don't list an office kit for the VX5300?
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