Re: Verizon stores ... bleeech!

Esmail Bonakdarian wrote:


However ..have you been in a Verizon store recently? I am not trying to
be cheeky, but they are not simply asking "do you need any help" .. lots
of places do that, and I have no problem with that. That makes sense, and you
are right, indicates interest in my business, and I'm quite ok with that.

Verizon doesn't ask if you need help, they ask "what is your business
here?" (though they phrase it differently). If you have been to a
verizon store, you will know that it is impossible to say anything
non-committal and get in as they will insist on an answer. *That* is
what I find intrusive and pushy and what I dislike about setting foot
into their store. It taints the otherwise strongly positive view I have
of them.

It is *quite* different from someone asking if I need help.

Try the Verizon store in Brownsville, TX. I walked in for a battery. No one accosted me. I was waiting for the busy tech guy and he peered over the shoulder of the guy he was helping to ask me what I needed. When I said a battery, he told me to go to the sales counter. The clerk there found one for me. He put it in my phone. I paid for it and left. Total time in the store 8 minutes.

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life
.