Re: Screwed By Verizon!! BEWARE!!!!!

"The Ghost of General Lee" <ghost@xxxxxxxxxxx> wrote in message
news:396tb2hb84bql6dr4g1jjfa4ucp5nmdfnu@xxxxxxxxxx
On Wed, 19 Jul 2006 16:04:45 -0400, "Richard Blaine"
<Rick@cafeamericaine> wrote:

"Scott" <how.do@xxxxxx> wrote in message
news:_oqdnSB4xM_6FSPZnZ2dnUVZ_qOdnZ2d@xxxxxxxxxxxxxxx

"Richard Blaine" <Rick@cafeamericaine> wrote in message
news:pfidnXtt-rytGiPZnZ2dnUVZ_tydnZ2d@xxxxxxxxxxxxxx


Then there's VZW whose Customer Agreement is totally one-sided in that
they can do whatever they want and all you can do it quit.

I would be willing to bet that the services mentioned in the service
agreement were provided as outlined for the life of that agreement. Or
are you saying that you are the only person on the planet to have a
lifetime service agreement with them?


They are masters at playing take-away and starting to charge you for
stuff that was included in your contract when you signed up for it.


Once the contract expires, they are free to do whatever they like and so
are you- you can leave without penalty

Reread your CA--- they can do whatever they want and make whatever changes
they want during the life of the contract...


Yet you agreed to it anyways. Go figure.

BTW, I've seen plenty of threads here about VZW (and other companies)
letting people out of their contracts because they made a material
change to their contract.


Right, that's what the contract says- your only remedy to a material change
is you can bail out for free.

The point is they are nickeling and diming their customers-- death by a
thousand small cuts. That's not how you treat customers, that's not the kind
of relationship you want to establish with them, that's not how you want
your customers to see you-- in an adversarial, gotcha relationship.

My point is that bean counters are running the company and eroding the good
will and positive feeling customers have toward them. VZW has the best
network, the best coverage and the best service-- and they are f***ing over
the people who send them money every month. Stupid, stupid, stupid!!

Rick


.

Relevant Pages

  • Re: plan changes will require new agreement
    ... encourage customers not to reduce their minutes. ... VZW relationship as soon as possible. ... So I don't care about being under contract for the next ... demand: "we have all the supply, ...
    (alt.cellular.verizon)
  • Re: Screwed By Verizon!! BEWARE!!!!!
    ... FUCK THEM. ... I'm out in a few months when my contract is up. ... I have been with VZW on the little cell phones for 6 years and with Bell Atlantic Mobile which became VZW for 5 years before that with a 3W bag phone. ... IMHO, the people who seem to have the most negative things to say about phone companies, cable companies, satellite TV companies, etc. are the ones who refuse to accept the terms of the agreement they've entered into. ...
    (alt.cellular.verizon)
  • Re: Screwed By Verizon!! BEWARE!!!!!
    ... calling plan without extending your contract. ... FUCK THEM. ... I have been with VZW on the little cell phones for 6 ... Then there's VZW whose Customer Agreement is totally one-sided in that they ...
    (alt.cellular.verizon)
  • Re: Screwed By Verizon!! BEWARE!!!!!
    ... agreement were provided as outlined for the life of that agreement. ... Once the contract expires, they are free to do whatever they like and so ... The Customer Agreement document is boilerplate and makes no mention of price ... off--- just like VZW continues to do. ...
    (alt.cellular.verizon)
  • Re: Screwed By Verizon!! BEWARE!!!!!
    ... calling plan without extending your contract. ... FUCK THEM. ... I have been with VZW on the little cell phones for 6 ... Then there's VZW whose Customer Agreement is totally one-sided in that they ...
    (alt.cellular.verizon)