Re: Advice - Verizon Canceling SR Great Lakes Mid-Contract

Chip wrote:
"KLINK" <KLINK@xxxxxxxx> wrote in message news:XsqdncAvU-Gw3DjZnZ2dnUVZ_sydnZ2d@xxxxxxxxxxxxxx
"XNet" <me@xxxxxxxxxx> wrote in message news:e829s6$3me$1@xxxxxxxxxxxxxxxx
Anyone else? I still have one year left on current "contract" - whatever
"contract" means to Verizon...

On Jun 16, letter from Verizon - Schaumburg, IL - dated June 9 - new
billing
system means effective July, my SingleRate Great Lakes plan is no longer
available.

I have the same plan. My contract ran out at least 3 years ago. At the time
they said my plan would continue on a month to month basis until *I* changed
the plan. A year ago my Startac died and when I got a new phone I had to
sign up for two years. They gave me a choice to keep my Great Lakes Plan or
change to a current plan. I kept the GL plan. So far I have not received a
letter about a change.



Perhaps they won't force me to change after all - but the letter is pretty clear - and CS is clueless.

Seems to be unprecedented to force plan changes - particularly mid-contract. Prime motivation for renewing the contract instead of staying month-to-month was to keep me locked into the plan. I believe there are still many on the National SR as well - not to mention the other regional SR plans. And was wondering if they will be forced to switch.

There were two "flavors" of the SR GL plans - I am on the first flavor. The second edition, as I recall, had a slightly different line-up in the states. Do you recall which edition you had?

Many areas I visit in northern Wisonsin would get no joy at all under AC2 - and the AC1 plan they want to put me in would cost roaming charges (not to mention a substantial increase in the overage rate - though I don't go over anyway).




The part I don't like is. You buy a phone under a 1yr contract. (Not much off the price) Then they pull this on you. They should pay the customer 175.00
.

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