Re: Taking my 7135 to Verizon store - what to expect?

Evan Platt wrote: 
Been having problems the last week with my 7135. I've been told I cut
out every few words for about 2 seconds. Happens everywhere, fully
charged battery, on headset or without.

What is the Verizon store going to do? Tell me to call LockLine? Send
it for repair?

The common practice at present seems to be that the store will swap the phone out for a refurbished unit. If they have a refurb on hand they'll do it on the spot; otherwise, they'll order one and have it fedexed.

Of course if the handset is out of warranty and you have insurance, then they're going to have you call Asurion (as they are the insurance provider for Verizon Wireless, instead of LockLine).


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