Re: "IN" calling revisited


Elmo P. Shagnasty wrote:

> It's not flawed at all. It's operating exactly as designed. It's
> simply telling you that a phone number is IN the Verizon Wireless
> network.

That IS very misleading, and I would definitely call it "flawed". If
that's the way it was designed, it is confusing the issue of "IN"
calling with "in or on the Verizon network". "IN" calling means a free
call, in the network does not.

What is going to happen when a customer who has used that website,
plucks their own number in and sees that they are *IN*, thinks they now
have free "IN" calling, burns up 10000 minutes and gets a bill for $450
in overages?

I wonder if Verizon Customer Service is capable of explaining the
issue.

Lena

.