Re: Outgoing caller ID name from AT&T cell phone?

It is important to make sure your provider (in this case at&t) is sending the proper info. Once that is done, and the problem still persists, it is usually the landline provider that must make the change. To do this, the land line customer needs to contact their tech support and give the incoming phone number and what the Caller ID should be. It is a two way deal that can get stuck on either side.

I would call Tech support, ask that a ticket be created, and once it is closed (finished) and the problem continues, have the other number contact their tech support.

D-Max wrote:
"Evan Platt" <evan@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8boqt3psmr5mn1gu8vbsip3cs8g3b8ppi5@xxxxxxxxxx
Can anyone confirm outgoing caller ID should show when I call from my
AT&T phone in California to a landline with Caller ID?

I recall it varied from state to state.

I switched from Verizon to AT&T about a month ago, and my caller ID
still showed "Cell Phone CA". I called AT&T, ,they transferred me to a
tech who said the outgoing name was disabled in the system. He said
he'd enable it and it should show in 3-5 days. That was about 2 weeks
ago.

Before calling again, I just want to make sure I'm not wasting time
calling if it won't show anything other than Cell Phone CA.

Or... Maybe - I'm using my home phone is Packet 8 VoIP with a AT&T
branded cordless system (a base phone and handsets that link to the
base).

I read somewhere it's possible the landline caller ID 'caches' the CID
name? Any suggestions on how to confirm this or what to do?

Thanks. :)
--
To reply via e-mail, remove The Obvious from my e-mail address.

To many variables to figure out.
Dmax


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