Re: it's official--cell plans are too complicated (Tilt feature maze)

Todd H. wrote:
> First problem - voicemail couldn't be set up. When I dialed voicemail
> instead of the guided tour of setting up the mailbox, I was getting
> "if you have a mailbox on this system, dial the number now, ifyou wish
> to leave a message, dial the number now" thing.

Usually the prompt "if you have a mailbox on this system, dial the number now..." is returned if you use a landline or NON-Cingular/ATTWS phone to call the voicemail backdoor number. If you use a Cingular/ATTWS phone, its automatically mapped to that phone and you get the message prompts. The "update" correctly mapped your phones.

Knowing the backdoor number has some advantages. You can send a callback number or check your voicemail without ringing your phone, or check your voicemail without using your phone.

I have a client that uses his in-house voicemail to call the back door number and 1) send him his company's telephone number for to indicate he has an in-house voicemail message or 2) have the in-house system leave him a message that someone called the company hotline. If his cellphone shows a numeric callback number, he has an in-house VM waiting for him. If it shows a VM message was left, its was the hotline calling.

> Next problem--I discovered I couldn't receive text messages. The data
> portion of my plan is PDATETHMICROUNL to the tune of $59.99.

That is correct. The unlimted texting plans are mutually exclusive with tethered plans.

If you found a workaround, it would be interesting to know what plan or option they added for you.
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