Re: Using Cingular 2125 as USB modem with Laptop...

John,

First John, you are incorrect because the device can work as a modem,
after I got past my support issue this has been proven... You've spent
quite a bit of time debating this issue, so I encourage you to take a
look at the Cingular 2125 Users Manual where you will see that the
device not only can be used as Modem to connect via EDGE but also to
any dial-up ISP.... This is stated in the user manual and once you
figure it out, it works fine with Cingular's Unlimited SmartPhone data
connect package (which cost a very reasonable $20/month). You don't
need any other service and in fact this service covers it just fine...
which also means Cingular should support it without hassel.

I think you need to read up on Microsoft SmartPhone Mobile 5.0 which is
the "OS" firmware inside the Cingular 2125 SmartPhone as well as the
Cingular 8125 PDA/Phone. The Cingular 8125 is the most advance
Phone/PDA hybrid Cingular offers, the 2125 is a close second.

I won't debate what you're saying may have been true at one time, but
aparently with these devices that is not the case.









John Navas wrote:
On 12 Aug 2006 22:29:17 -0700, Jeremy.Deats@xxxxxxxxx wrote in
<1155446956.983083.266360@xxxxxxxxxxxxxxxxxxxxxxxxxxx>:

If you consider that this phone is one of their nicer models, not the
most expensive by a few hundred, but still far from the freebie crap.
One would think they would at least try to be able to answer a tech
support question like (and this is what I ask verbatim)

As I wrote previously, you can't expect support when you're not paying
for the correct feature.

Oh but I am paying for it.... You can find a link to the Cingular 2125
Users Manual on the HTC website (link from Cingular, HTC is the parent
vendor, the device is Cingular branded and (suppose to be) supported by
Cingular). In this manual there is a section on "using the Cingular
2125 as a modem". You may fully understand that over a GSM network a
mobile phone can't be a modem, yada, yada.... Point is it is being
advertised that way and in the manul in fact it states you can use the
modem over EDGE network. This is a fact.

You can use it as a "modem" _if_ you have the right service feature.

Nowhere in MEdia Net pages or documentation does it say you can use that
_feature_ with a "tethered" or "modem" connection, as is made clear in:
<http://onlinestorez.cingular.com/cell-phone-service/common/legal/pop-planterms.jsp?q_planterms=postpaid#cn2>
direct link from <https://www.cingular.com/media/media_net_purchase>.
You did read the Service Agreement -- right?

Instead of MEdia Net, the relevant webpage ("Data Plans: For modems and
PDAs") is <https://www.cingular.com/sbusiness/data_connect>. I think
the information there is quite clear.

Bottom line: You're not paying for it ("tethered" or "modem" support)
unless you have a Laptop DataConnect package.

Another fact is Cingular was unable to provide support for the modem or
their service. I talked to the PDA data connectivity department, after
talking to the MediaNet department... they were all equally clueless,
but tried to be helpful ans were all very nice.. again it's not there
fault the information isn't available to them....

With a SmartPhone Connect package you're entitled only to support for
smart phone connections, not "tethered" or "modem" connections.

I think it's sad a user (or group of end users) has to build a
Wikipedia page to compensate for knowledge a cell provider.should be
providing.....You may disagree, but that's my opinion and I'm entitled
to it.

Fair enough. I do disagree. I think Cingular does a good job of
support for those using the service as intended. The FAQ is primarily
for those with other needs or requirements.

John Navas wrote:
On 12 Aug 2006 15:45:30 -0700, Jeremy.Deats@xxxxxxxxx wrote in
<1155422730.315494.322530@xxxxxxxxxxxxxxxxxxxxxxxxxxx>:

This is "using the cell phone as a modem", that's why it's called a
"HTC modem driver", that's why if you look through the steps for
setting up a network connection it you select which "modem" you want to
use and also why on the Cingular 2125 device its self, the dialog you
access to turn this feature on is called... You guessed it, ModemLink.

In fact, you certainly can use the phone as a modem if you have a
dial-up ISP you can enter the phone number and username and password, I
tried it with an AOL account that I've kept alive as a backup but
seldom use. Again, this is why it's called ModemLink on the device.

So your information is wrong.

I'm afraid you're the one that's wrong: A GSM phone has no real dialup
modem, just a sort of virtual modem which makes a connection to a
carrier's IWU (Inter Working Unit), located in some service center. The
IWU has the actual modem that can make analog data calls and/or fax
calls over the PSTN (public switched telephone network). If the carrier
doesn't provide an IWU, or if your account isn't provisioned for CSD
(Circuit Switched Data), then a GSM phone cannot make data and/or fax
calls. If your account is provisioned for CSD, then all you need is to
install the phone as a modem with Windows Dial-Up Networking.

A regular dialup modem cannot be made to work over a GSM voice channel
because of the audio compression used in the GSM voice channel.

Regardless, Cingular support couldn't even tell me how to setup
Activate the device to be used in this why... They had no clue about
the ModemLink option on the phone (which is Cingular branded).

If you consider that this phone is one of their nicer models, not the
most expensive by a few hundred, but still far from the freebie crap.
One would think they would at least try to be able to answer a tech
support question like (and this is what I ask verbatim)

As I wrote previously, you can't expect support when you're not paying
for the correct feature.

"I need help using my Cingular 2125 as a USB modem to connect my laptop
to the Internet, having the modem use the Cingular EDGE data service".

The word "tethered" would have only confused them more and would likely
confuse a lot of people. It doesn't appear anywhere on the Cingular
website (except perhaps the user message board) or in the user manual.

I'm afraid you're wrong on this too -- see
"Wireless Data Service Terms and Conditions"
<http://onlinestorez.cingular.com/cell-phone-service/common/legal/pop-planterms.jsp?q_planterms=postpaid#cn2>
(or <http://tinyurl.com/mxcgh>):

Furthermore, unlimited plans (except for DataConnect and Blackberry
Tethered) cannot be used for any applications that TETHER the device
(through use of, including without limitation, connection kits, other
phone/PDA-to-computer accessories, Bluetooth® or any other wireless
technology) to laptops, PCs, or other equipment for any purpose.
Service is not intended to provide full-time connections, and the
Service may be discontinued after a significant period of inactivity
or after sessions of excessive usage. Cingular reserves the right to
(i) limit throughput or amount of data transferred, deny Service
and/or terminate Service, without notice, to anyone it believes is
using the Service in any manner prohibited above or whose usage
adversely impacts its network or service levels and (ii) protect its
network from harm, which may impact legitimate data flows.
[emphasis added]

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

.

Relevant Pages

  • Re: Using Cingular 2125 as USB modem with Laptop...
    ... customer care and have them transfer you to the data support department. ... Using the phone as a modem is an advertised feature of SmartPhones ... Multiple review sites as well as reports in the cingular ... Cingular's EDGE data service and the Unlimited SmartPhone data plan ...
    (alt.cellular.cingular)
  • Re: Using Cingular 2125 as USB modem with Laptop...
    ... you can't expect support when you're not paying ... Users Manual on the HTC website (link from Cingular, ... mobile phone can't be a modem, yada, yada.... ... modem over EDGE network. ...
    (alt.cellular.cingular)
  • Re: Using Cingular 2125 as USB modem with Laptop...
    ... you can't expect support when you're not paying ... Users Manual on the HTC website (link from Cingular, ... mobile phone can't be a modem, yada, yada.... ... modem over EDGE network. ...
    (alt.cellular.cingular)
  • Re: Using Cingular 2125 as USB modem with Laptop...
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