Media Net on Unbranded, Unlocked Razor

I have a razor, that is unlocked unbranded and works fine except for the Media Net .I have mirrored Cingulars settings according to whats on there web site and also what was later verified by supposedly tier two support. Still get error 502.

The support person said its because of the none branding and that I need to have there version of the firmware on the phone. Myself and another guy were leaning towards it mite be because of the IMEI number not being one of theres BUT I gave them the number, and another thought was a java certificate for maybe authentication on to there network.

I find this very hard too believe, has anyone else got this working on preferably the same phone I have?

thanks
Michael
.

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