Re: Cingular Customer Service (and the run around)

<nullah79@xxxxxxxxx> wrote in message
news:1141979125.496002.312670@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I filed a dispute with cingular and Guess what ((( Cingular
sent my account to a COLLECTION AGENCY yes thats right a collection
agency while i am disputing the charges. So, i went ahead and paid it.

File a small claims action for the amount you paid but didn't owe (include
all late fees and reconnection fees). They won't go to court to defend
their mistake. They will call you and agree to send you a check. Insist
that they refund the filing fee as well. And don't dismiss the case until
you have the check in your hand. If they don't contact you to settle, go to
court and receive your default judgement.

I went through something similar. The guy said "It isn't that I don't want
to refund you, it's just that I CAN'T.'
I replied that I understood, so I would simply file a small-claims action.
Next thing you know, his supervisor approved the refund.


.

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